Manager

Andasol Management; Glendale (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Matching

Vacation Time

Sick Time

Holiday Pay

Referral Program

Education Assistance

Employee Assistance Program

Mileage Reimbursement

Growth Opportunities

Work/Life Balance

Job summary

Andasol Management Inc. is seeking a motivated Property Manager to oversee day-to-day operations at a self-storage site.

You will supervise staff, ensure clean, secure facilities, handle rental and collections, and provide outstanding customer service to drive occupancy and revenue. Reporting to the District Manager, you will balance administrative duties with hands-on site management, perform routine inspections, coordinate maintenance, and maintain safety and compliance across the property.

Qualifications

• 2 years of experience in a customer facing role.
• 1 year of leadership or supervisory experience preferred.
• Valid drivers license; travel between properties required.
• Weekend availability and ability to work independently.
• Office skills including organizational skills, writing, basic math and computer skills.
• Excellent communication and interpersonal skills with good decision making.
• Strong customer service skills with a passion for helping others.

Responsibilities

• Achieve KPIs: Site Occupancy, Site Audit Score, Customer Reviews, Insurance Penetration, and Annual Delinquency Percentages.
• Exceeds sales goals by promoting units and supplies, following up on leads and garnering positive reviews.
• Guide customers through the rental process including offering insurance and 3rd party products.
• Perform daily cleaning and maintenance tasks to keep interior areas and exterior grounds clean.
• Conduct site auctions, balance cash drawers, handle payments, and inspect units for market readiness.
• Deliver excellent customer service through multi-channel communication and handle complaints.
• Deliver bank deposits and mail daily and maintain inventory of supplies and maintenance equipment.
• Manage people and resources at the property level to ensure daily operations.

Skills

Customer service

Leadership

Communication

Organizational skills

Cash handling

Multichannel communication

Job description

Who We Are

Trojan Storage is the best self-storage operator in the business with over 40 locations in the U.S today! Simply put we have the best people in the workplace with our amazing culture healthy benefits and growth opportunities.

Your Benefits:

Full-Time schedules between 9:30AM to 5:30PM (weekends 10AM 4PM)

Medical Dental Vision & Life Insurance 401k Matching Program Vacation Time

Sick Time Bonuses Holiday Pay Referral Program

Discounted Storage Education Assistance Program Employee Assistance Program

Residency Opportunities (Performance & tenure required for eligibility) Employee Discount Store

Work/Life Balance Growth Opportunities Mileage Reimbursement And Much More

Your Role:

Join our amazing company and start your career in Self-Storage today! The managers role oversees day-to-day operations and takes ownership of the property they are managing. Reporting directly to their District Manager this individual provides excellent customer service manages the rental and collection process and proactively maintains the properties cleanliness. This individual works independently both inside and outside completing daily and monthly checklists and is responsible for the daily operations of the property.

Your Responsibilities:

• Responsible for achieving the following Key Performance Indicators (KPIs): Site Occuancy Site Audit Score Customer Reviews Insurance Penetration and Annual Delinquency Percentages.
• Exceeds sales goals by effectively promoting units and supplies following up on leads and garnering positive reviews.
• Expertly guides customers through the rental process including offering insurance handling 3rd party products and services and conducting site tours.
• Performs daily cleaning and maintenance tasks like sweeping cleaning dusting interior areas and maintaining curb appeal/exterior grounds keeping it free of debris.
• Conducts site auctions balances cash drawers handles cash and payments facilitates daily and monthly checklists lock checks routinely conducts collection calls and unit inspections for market-readiness.
• Delivers excellent customer service through multi-channel communication to both internal and external customers while managing any customer complaints.
• Delivers bank deposits and mail daily and maintains inventory levels of supplies and maintenance equipment.
• Manage the people and resources at the property level to ensure completion of daily operations.

Qualifications:

• Valid drivers license insurance and working transportation required to travel between properties or conduct other work-related business.
• 2 years of experience in a customer facing role required.
• 1 year of leadership experience or a supervisory role preferred.
• Ability to stand sit crawl bend climb or balance on a ladder and transport/lift/move up to 35 lbs.
• Weekend availability and ability to work independently.
• Office skills including organizational skills writing basic math and computer skills.
• Excellent communication and interpersonal skills with great decision-making ability.
• Strong customer service skills with a passion for helping others.

Andasol Management Inc. is an equal opportunity employer. Andasol does not discriminate on the basis of race color religion or religious creed national origin or place of origin sex (including pregnancy childbirth breastfeeding or related medical conditions) physical or mental disability age protected military or veteran status sexual orientation gender identity gender expression transgender status genetic information legally protected medical condition marital or domestic partner status status as a victim of domestic violence (including sexual assault or stalking) or any other basis protected by applicable law.

Qualified applicants with criminal histories will be considered for employment consistent with all federal state and local ordinances. We are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at

Required Experience:

Manager