District Manager

Public Storage; Pensacola (FL); On-site; USD 93,000 - 109,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off

Comprehensive healthcare programs

Extensive training and coaching

Stock program with dividends

Job summary

A national storage company seeks a District Manager to lead a team and manage multi-unit operations. This role involves driving customer satisfaction and business growth through effective leadership and operational excellence. Ideal candidates will demonstrate strong communication skills, sales passion, and a proven track record in leadership roles within retail or service industries. Compensation includes a competitive salary of $93,000-$109,000 plus extensive benefits such as performance bonuses and healthcare programs.

Qualifications

• Experience managing operational audits and payroll budgets.
• Demonstrated leadership in retail or service industries.
• Proven track record of performance.

Responsibilities

• Lead recruitment and retention of customer-facing teams.
• Oversee property management and operational audits.
• Drive business growth using analytics and strategy.

Skills

Leadership

Communication

Time management

Customer service

Sales

Analytical skills

Education

Bachelor's Degree

Tools

MS Office (Excel, Word, PowerPoint, Outlook)

Job description

As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi‑unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self‑storage industry!

Responsibilities

Lead an Engaged Team

• Recruit, motivate and retain a dedicated team of customer‑facing hourly front‑line employees

• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence

• Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards

• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention

• Conduct monthly property audits and ensure operational standards and safety compliance are met

Deliver Outstanding Customer Service

• Provide a welcoming and well‑maintained environment to customers through your team, effective facility maintenance and vendor management

• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business

• Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district

• Communicate effectively with customers, colleagues and team‑members

Compensation

• Annual Compensation Pay Range: $93,000 – $109,000

Benefits

• $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units

• Second year bonus potential increase to $20,000 performance‑based bonus

• Participation in company stock program that includes dividends paid quarterly

• Internal promotional and career opportunities throughout the United States

• Extensive training and coaching plans – we want you to succeed

• Comprehensive group healthcare programs

• 401(k) with generous employer match

• Paid time off

• Monday thru Friday work schedule

Qualifications

• Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities

• Demonstrated leadership in building, developing and retaining high‑performing teams of non‑exempt employees in a retail, service, hospitality or related industry

• Proven track record of top‑tier performance

• Experience managing operational audits and payroll budgets

• Exceptional communication and time‑management skills

• Proficient in MS Office (Excel, Word, PowerPoint and Outlook)

• Passion for sales and customer service excellence

• Bachelor's Degree preferred

• Weekend availability by telephone

• 6 work weekends (Saturday or Sunday, not both) per year required during peak season

• Occasional travel required to other markets for support

Additional Information

• All your information will be kept confidential according to EEO guidelines

• The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance