Manager

Jersey-Mike; Franklin (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Jersey Mike's is seeking a Manager in Franklin, TN to lead daily store operations and drive exceptional guest service. You will supervise staffing, training, and food safety while upholding brand standards and loyalty initiatives.

The role demands strong leadership, clear communication, and a proactive approach to motivate the team and maintain a high-energy, efficient store environment.

Qualifications

• Ability to work a 40+ hour week.
• Excellent communication skills with guests and team members.
• Strong leadership and people management capabilities.

Responsibilities

• Oversee all in-store operations including staffing, inventory, merchandising, and cash handling.
• Lead by example and ensure team follows company directives and loyalty programs.
• Maintain store order, supervise duties, and ensure productivity and cleanliness during slow times.
• Demonstrate self-motivation, integrity, and adherence to procedures.
• Communicate effectively using emotional intelligence and conflict resolution.
• Create a positive, energetic work environment that helps the team reach their potential.

Skills

Leadership

Team motivation

Communication

Customer service

Job description

We are looking for a Manager to join our team.!

Our perfect candidate must be a true leader, with an unwavering passion for taking care of our team members and guests better than anyone out there. A person who always seeks knowledge and goes above and beyond to obtain results in his/her business. Someone who takes pride in ensuring that our guests receive only the highest levels of quality and service each and every time they visit.

Responsibilities:

• Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, merchandising, food cost/loss tracking, equipment maintenance, cash handling and brand compliance.
• Managers lead by example in following all company directives, such as signing up Shore Point customers, engaging current rewards customers and ensuring the entire team follows suit on a daily basis to assist in growing loyalty base and retention.
• The Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently, keeping them productive and cleaning/prepping during slow times.
• Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity.
• Managers must have excellent communications skills utilizing emotional intelligence, conflict resolution, and self control while communicating with peers, team members, and owners.
• Managers help set the stage for the "temperature" of the team. They foster an efficient workplace bridled with fun, energy, problem-solving, and assist team members to reach their own highest potential in their current position.

Requirements:

• Ability to work a 40+ hour week
• At least 18 years of age
• Must be able to perform, teach and train all aspects of assistant manager, line employee positions, as needed
• Ability to handle fast-paced and high stress situations in the store
• Understand that in times of emergency extra hours and efforts will be required
• Organize and establish priorities in the store with minimal supervision
• Willing to coach and task-manage employees on store operations

1175 Meridian Blvd suite 110, Franklin, TN 37067, USA