Manager

Culver's; Carpentersville (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Culver's is seeking a motivated shift supervisor to lead the True Blue Crew, uphold high standards of guest service, and ensure restaurant cleanliness. You will coach team members, monitor safety practices, manage opening/closing procedures, and help control labor and food costs while delivering consistent, friendly service to guests.

With one to two years of leadership experience, you will foster open communication, coach performance, and model behavior that drives a high performing team in a

Qualifications

• One to two years leadership experience or equivalent combination of education and experience.
• Ability to foster open communication, teamwork and cooperation.

Responsibilities

• Runs shifts effectively with daily deployment sheet to ensure quality products, guest service and restaurant cleanliness while managing labor and food costs.
• Implements restaurant policies, holds team members accountable for actions and behaviors.
• Ensures food safety practices and employment law compliance; reports concerns to General Manager.
• Coaches team members as a mentor to promote growth and a high performing team.
• Monitors safety practices related to hazard communication and workplace safety.
• Performs opening and closing procedures and manages POS system operations.
• Responsible for restaurant cash management and inventory levels for shifts.
• Enforces proper uniform, grooming, and jewelry standards.
• Follows up on visitation and field reports covering cleanliness, hospitality, and overall appearance.
• Performs other duties as assigned.

Skills

Leadership experience

Teamwork

Communication

Job description

JOB SUMMARY

Maintains high standards of ethics and provides leadership, direction, and opportunity to the True Blue Crew to ensure that every guest who chooses Culver’s® leaves happy.

ESSENTIAL FUNCTIONS

• Runs shifts effectively with daily deployment sheet to ensure quality products, excellent guest service and restaurant cleanliness while maintain labor and food costs.
• Follows and implements restaurant policies and procedures effectively holding team members accountable for their actions and/or behaviors.
• Ensures the accurate completion and follow through of all food safety practices and employment law compliance. Promptly communicates any questionable behaviors or infractions with General Manager.
• Demonstrates positive and effective role modeling for team members as a coach and mentor to promote team member growth and the development of a high performing team.
• Routinely monitors and coaches team on safety best practices related to the Culver’s hazard communication program and workplace safety.
• Performs restaurant opening and closing procedures effectively.
• Performs and understands managerial functions with the POS system.
• Responsible for restaurant cash management.
• Monitors inventory levels to ensure adequate supply for shift based on current restaurant sales.
• Holds team accountable for following proper uniform standards including and grooming and jewelry guidelines.
• Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
• Performs any other miscellaneous job duties as assigned.

QUALIFICATIONS

Ability to foster and encourage open communication, teamwork and cooperation. Results driven with one to two years leadership experience or equivalent combination of education and experience.

PHYSICAL REQUIREMENTS

• Stands for long periods of time without sitting
• Walks fast paced during shifts. Bends, reaches and stoops
• Lift / carry 10 lbs or less constantly; Lift / carry 11-20 lbs frequently; Lift / carry 21-50 lbs occasionally; Lift / carry 51-100 lbs rarely

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.