Manager

Midas Auto Experts; Atlantic City (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

Job summary

Midas is seeking an Automotive Service Manager for our Egg Harbor location to lead the service team, drive tire sales, repairs, and maintenance services.

You will oversee technicians, ensure a safe work environment, deliver exceptional customer service, and promote our values while growing staff through training.

Midas offers performance-based bonus, health insurance, employee discounts, and paid time off.

Qualifications

• 2+ years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Ensure a safe, secure, and trustworthy work environment.
• Develop personal growth opportunities.
• Set objectives and evaluate trends to guide actions.
• Lead by example and train team according to company values.
• Enforce policies and procedures across staff.
• Deliver exceptional customer service and consult customers.
• Oversee vehicle inspections and prepare repair orders.
• Discuss pricing estimates and promote shop service specials and financing.
• Monitor inventory levels and ordering.

Skills

Leadership

Customer service

Communication

Team building

Automotive knowledge

Flexible schedule

Driver's license

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off

Manager for our new Egg Harbor Location

At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Ensures a safe, secure, and trustworthy work environment.
• Develops personal growth opportunities.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies' vision, purpose, core values and employee creed.
• Ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver's license