Manager

Horizon House, Inc.; Allentown (Lehigh County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical and dental

9 paid holidays

Generous paid time off

Retirement savings plan

Tuition reimbursement

Opportunities for advancement

Job summary

Horizon House, Inc. is seeking qualified candidates for the Full-Time Program Manager position to oversee services and programs for a mental health population experiencing crisis design, ensuring implementation of services to support recovery and continuous quality improvement.

The role reports to the Director of Residential Services, supervises Crisis Intervention Program staff, and requires a Bachelor's degree with supervisory experience, strong clinical and crisis intervention skills, and a

Qualifications

• Bachelor's degree in social work, psychology, rehabilitation, counseling, education or related field with at least 2 years of supervisory experience.
• Strong clinical skills and knowledge of crisis intervention program models.
• Proficient communication, analytical and organizational skills.
• Ability to work independently and as part of a team.
• Must possess a valid driver's license with an acceptable driving record.

Responsibilities

• Coordinate and monitor daily program operations and ensure a safe, healthy, secure environment.
• Ensure service implementation aligns with applicable standards and participant needs.
• Review referrals, evaluate data, assess admission criteria, and manage intake for prospective admissions.
• Supervise Crisis Intervention Program team members and provide training when needed.

Skills

Crisis intervention

Clinical skills

Communication

Analytical

Organizational skills

Education

Bachelor's degree in social work or related field

Job description

We are seeking qualified candidates for the Full-Time Program Manager position. To manage and supervise the overall assigned services and programs in compliance with Agency standards and applicable guidelines, focusing on a mental health population experiencing crisis design, and ensure the implementation of services to facilitate participants' recovery while promoting continuous quality enhancement and growth of the programs assigned;provide necessary intervention and support to enhance continuity of service. Receives general supervision from the Director of Residential Services. Supervises and ensures training of all Crisis Intervention Program team members.

Other Responsibilities but not all-inclusive:

• Coordinate and monitor daily program operations and ensure a safe, healthy, secure, and pleasant environment.
• Ensure service implementation, planning, and coordination are consistent with applicable standards and participant needs.
• Review all referrals, obtain, evaluate, and analyze relevant personal, familial, social, vocational, and cultural data; assess risks and apply admission criteria; and maintain the intake process for all prospective admissions.

Qualifications:

• Must meet the qualifications for the Mental Health Specialist position
• Minimum Bachelor's degree in social work, psychology, rehabilitation, activity therapies, counseling, education, or related fields with at least 2 years of supervisory experience, or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.
• Strong clinical skills and knowledge of crisis intervention program models.
• Proficient communication, analytical, and organizational skills.
• Ability to work independently and as part of a team.
• Must possess a valid driver's license with an acceptable driving record.

Scope:

• Frequent talking and listening.
• Requires the ability to lift, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct intervention with clients.
• Must be available for local travel.
• Possess manual dexterity and fine motor skills.
• May require crisis intervention in emergencies. Required to carry a beeper and cell phone and be available to respond to emergencies.
• May be required to report to work during emergencies, including inclement weather.
• May be required to attend training to become a certified agency investigator. May conduct investigations and participate in the agency rotation of on-call investigators. This requires carrying a beeper and responding to investigation hotline calls during on-call beeper coverage.
• May be responsible for 24-hour on-call beeper coverage as assigned or needed.

Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental, 9 paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement.

• medical and dental
• 9 paid holidays
• generous paid time off
• a retirement savings plan
• a tax-sheltered annuity
• tuition reimbursement
• opportunities for advancement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.