Management Training Program: Automotive Store Leadership

SmartRecruiters, Inc.; Waveland (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking motivated individuals for a Manager in Training program designed to develop hands-on leadership across all store operations. The role emphasizes customer service excellence, effective appointment scheduling, and proactive communication with customers and technicians.

Participants will gain significant management and sales experience through a comprehensive training track, preparing them to advance into key leadership positions within the company’s

Qualifications

• Hands-on management skills with motivation to grow into leadership roles.
• Strong customer service orientation and ability to build trust with clients.
• Excellent communication and interpersonal abilities.
• Experience in automotive service is helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Greeting customers courteously and delivering high levels of service
• Scheduling service appointments and answering questions in person and by phone
• Consulting customers on service needs and updating on vehicle progress
• Providing customers with a positive experience and meeting company standards
• Involvement in all store operations and communications with teammates and technicians

Skills

Hands-on management

Customer service

Communication

Interpersonal skills

Job description

Express Oil Change & Tire Engineers is seeking motivated individuals for a Manager in Training program designed to develop hands-on leadership across all store operations. The role emphasizes customer service excellence, effective appointment scheduling, and proactive communication with customers and technicians.

Participants will gain significant management and sales experience through a comprehensive training track, preparing them to advance into key leadership positions within the company’s