Automotive Store Manager in Training

SmartRecruiters, Inc.; Washington Park (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Express Oil Change & Tire Engineers is recruiting a Manager in Training to join our rapid leadership development program. You will rotate through store operations, learn service scheduling, customer communications, and hands-on management responsibilities while delivering excellent service across multiple bays.

The program emphasizes growth into key leadership roles with a focus on customer satisfaction, teamwork, and operational excellence.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company's high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Skills

Motivation & leadership

Customer service

Communication

Automotive experience (helpful)

Job description

Express Oil Change & Tire Engineers is recruiting a Manager in Training to join our rapid leadership development program. You will rotate through store operations, learn service scheduling, customer communications, and hands-on management responsibilities while delivering excellent service across multiple bays.

The program emphasizes growth into key leadership roles with a focus on customer satisfaction, teamwork, and operational excellence.