Management Training: Lead Auto Service Teams

SmartRecruiters, Inc.; Philadelphia (MS); On-site; USD 40,000 - 60,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking top-level, hands-on management candidates for growth into key leadership roles. The Manager in Training program offers extensive management and sales experience while serving customers and learning all aspects of the Store and the Company.

Responsibilities include leading store operations, scheduling, guiding customers, and ensuring high service standards; the program emphasizes development toward store leadership with a focus on customer

Qualifications

• Hands-on management skills and motivation.
• Customer service skills and ability to build long-term relationships.
• Effective communication and interpersonal skills.

Responsibilities

• Consistently creating results for customers, teammates and the company.
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service.
• Scheduling service appointments and answering questions in person and on the telephone.
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles.
• Providing the customer with a positive experience.
• Ensuring our company’s high level of expectations are met, maintained, and exceeded.
• Involvement in every aspect of the store operation.
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers.
• Ability to step in when necessary to take on additional duties.

Skills

Motivation

Customer service

Communication

Interpersonal skills

Job description

Express Oil Change & Tire Engineers is seeking top-level, hands-on management candidates for growth into key leadership roles. The Manager in Training program offers extensive management and sales experience while serving customers and learning all aspects of the Store and the Company.

Responsibilities include leading store operations, scheduling, guiding customers, and ensuring high service standards; the program emphasizes development toward store leadership with a focus on customer