Automotive Management Trainee: Lead & Grow

SmartRecruiters, Inc.; Gulfport (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking top-level, hands-on management candidates for its Manager in Training program. Trainees will complete all levels of training while serving customers and learning all aspects of the Store and the Company.

The program offers significant management and sales experience with the opportunity to advance into key leadership roles. Responsibilities include customer service excellence, scheduling, driving store operations, and collaborating with technicians

Qualifications

• Candidates must show high motivation and hands-on management skills.
• Strong customer service orientation and ability to build long-term trust with customers.
• Effective verbal and written communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Greeting customers courteously and providing a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and updating them on vehicle progress
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Skills

Leadership

Customer service

Communication

Interpersonal skills

Job description

Express Oil Change & Tire Engineers is seeking top-level, hands-on management candidates for its Manager in Training program. Trainees will complete all levels of training while serving customers and learning all aspects of the Store and the Company.

The program offers significant management and sales experience with the opportunity to advance into key leadership roles. Responsibilities include customer service excellence, scheduling, driving store operations, and collaborating with technicians