Manager in Training: Automotive Service Leader

SmartRecruiters, Inc.; Benton (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking top-level, hands-on management candidates for its Manager in Training program, designed to develop future store leaders through comprehensive training and real-world experience.

This role focuses on customer service excellence, learning all aspects of store operations, and progressing into key leadership positions within a fast-paced automotive maintenance network.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long-term trust and relationships with our customers.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Skills

Hands-on management

Customer service

Communication skills

Interpersonal skills

Job description

Express Oil Change & Tire Engineers is seeking top-level, hands-on management candidates for its Manager in Training program, designed to develop future store leaders through comprehensive training and real-world experience.

This role focuses on customer service excellence, learning all aspects of store operations, and progressing into key leadership positions within a fast-paced automotive maintenance network.