Management Trainee Program

Staffmark; Commerce (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision plans - No/

Health Savings Account

Wellness care and prescription drug

Company-matched 401(k)

Flexible spending accounts

Life and disability insurance

Paid holidays and leave

Short/Long-term disability

Job summary

Staffmark seeks a Management Trainee—recent graduates welcomed—to train in customer service and operations across our domestic rental network. You will learn from experienced managers, support customers like PepsiCo and FedEx, and develop skills in trailer rentals, sales, and operations.

During 1–3 years, mentorship and progressive assignments lead to leadership roles such as Operations Manager or Branch Manager, with cross-training and occasional travel as part of development.

Qualifications

• Bachelor’s degree strongly preferred; or 4 years of equivalent relevant experience in customer-facing rental operations or outside sales positions
• 1-2 years of customer service experience; or 1-2 years of sales representative/business development experience
• Willingness to relocate out of state to another nationwide facility upon promotion into Operations or Sales positions
• Must be authorized to work in the United States
• Self-starter with strong motivation, critical-thinking ability, and attention to detail
• Strong customer service skills, including the ability to handle complaints and resolve issues effectively
• Leadership and management abilities, including training and developing employees

Responsibilities

• Serve customers like PepsiCo and FedEx when they need trailers, helping determine their equipment needs and explaining all trailer-rental options
• Inspect trailers using a handheld device, including checking for damage or equipment issues
• Managing customer accounts, including assisting with credit and collections
• Verifying customer insurance coverage
• Assigning repair work to vendors and company trailer mechanics
• Using technology to perform inventories, manage equipment, and complete other operational tasks
• Occasional paid travel to other company branches and Corporate Headquarters for New Employee Orientation, performance evaluations, and cross-training opportunities
• Promotions are based on qualifications, leadership ability, and branch needs rather than tenure
• Opportunities to train in Business-to-Business (B2B) Outside Sales and advance toward Branch Manager roles

Skills

Bachelor’s degree

Customer service

Sales/Account management

Relocation willingness

US work authorization

Leadership potential

Education

Bachelor’s degree or 4 years of equivalent experience

Job description

Management Trainee-Direct Hire Opportunity-Recent graduates from University or College are preferred.

Employees are trained to provide top-of-the-line customer service for our clients within the domestic supply chain. Over the course of 1-3 years, you’ll work alongside experienced business operations and sales managers who will mentor and coach you as you hone your skills. You don’t need to be an expert on semi-trailers or business management when you start - we’ll teach you!

A typical day as a Management Trainee may include:

• Serving customers like PepsiCo and FedEx when they need trailers, helping determine their equipment needs, and explaining all trailer-rental options.
• Inspecting trailers using a hand-held device, including checking for damage or equipment issues inside and underneath the trailer.
• Managing customer accounts, including assisting with credit and collections.
• Verifying customer insurance coverage.
• Assigning repair work to vendors and company trailer mechanics.
• Using technology to perform inventories, manage equipment, and complete other operational tasks.
• Occasional paid travel to other company branches and Corporate Headquarters for New Employee Orientation, performance evaluations, and cross-training opportunities.
• Within your first 1-2 years of training, you should have the skill set and knowledge needed to be considered eligible for promotion. Our rental branches need experienced Operations Managers to keep rentals and repairs moving smoothly. Whenever a new management opening arises at any one of our nationwide facilities, you’ll automatically be considered for the opportunity. Promotions are based on qualifications, leadership ability, and branch needs rather than tenure alone. Managers and regional leadership teams provide coaching and development to help employees prepare for future advancement opportunities.
• Employees who demonstrate strong customer communication skills, commitment to business success, and the ability to build customer relationships may be selected for additional Business-to-Business (B2B) Outside Sales training. You’ll work with Branch Sales Managers to develop your sales skills, grow a customer portfolio, and support trailer rental and leasing operations. Successful trainees may be promoted into Assistant Branch Manager roles, involving travel within assigned territories to expand the customer base and support existing clients.
• After your first promotion and relocation within the company, additional advancement opportunities become available. Operations Managers are considered for leadership opportunities at larger, high-performing branches, while Assistant Branch Managers receive preparation and training for future Branch Manager roles overseeing larger territories and branch profitability.

Skills Needed for Success

• Bachelor’s degree strongly preferred; or 4 years of equivalent relevant experience in customer-facing rental operations or outside sales positions
• 1-2 years of customer service experience; or 1-2 years of sales representative/business development experience
• Willingness to relocate out of state to another nationwide facility upon promotion into Operations or Sales positions
• Must be authorized to work in the United States and not require sponsorship now or in the future
• Self-starter with strong motivation, critical-thinking ability, and attention to detail
• Strong customer service skills, including the ability to handle complaints and resolve issues effectively
• Leadership and management abilities, including training and developing employees

Benefits Offered

• Medical, dental and vision plans (individual and family)-with a "No Cost" option that offers individual medical insurance at no monthly cost to employees
• Annual contributions to Health Savings Accounts
• Wellness care and prescription drug coverage
• Company-matched 401(k) savings plan
• Health care and dependent flexible spending accounts
• Life and disability insurance
• Paid holidays, vacation and sick leave
• Short-term income continuation and long-term disability for serious illness