Management Trainee: Lead Store Ops & Growth

SmartRecruiters, Inc.; Santa Rosa Beach (FL); On-site; USD 48,000 - 72,000; Full time

Job summary

Express Oil Change & Tire Engineers in the United States is seeking top-level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, you will complete all levels of training while serving customers and learning all aspects of the Store and the Company.

This program offers significant management and sales experience with the opportunity to work for a leading automotive maintenance provider driving excellence, innovation, and growth.

Qualifications

• Hands-on management skills and motivation.
• Top-notch customer service and relationship-building with customers.
• Effective communication and interpersonal skills.
• Automotive experience is helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company.
• Greet customers courteously and provide a high level of customer service.
• Scheduling service appointments and answering questions in person and on the telephone.
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles.
• Providing the customer with a positive experience.
• Ensuring our company’s high level of expectations are met, maintained, and exceeded.
• Involvement in every aspect of the store operation.
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers.
• Ability to step in when necessary to take on additional duties.

Skills

Hands-on management

Customer service

Communication skills

Automotive experience (helpful)

Job description

Express Oil Change & Tire Engineers in the United States is seeking top-level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, you will complete all levels of training while serving customers and learning all aspects of the Store and the Company.

This program offers significant management and sales experience with the opportunity to work for a leading automotive maintenance provider driving excellence, innovation, and growth.