Management Trainee

Platinum Coastal Group; Coral Gables (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group in Coral Gables, FL is seeking an entry-level team member to develop foundational leadership skills through hands-on experience in customer service and daily operations. This on-site role emphasizes relationship-building with customers, clients, and onsite coworkers, while you learn operational routines and support teammates.

Candidate should be personable, organized, coachable, and able to communicate professionally in a fast-moving environment; transferable experience

Qualifications

• Entry-level candidate with coaching-ready mindset.
• Strong communication and professional conduct in fast-paced settings.
• Experience in roles with customer interaction is a plus but not required.

Responsibilities

• Learn daily operations alongside onsite leaders.
• Assist customers and support team members.
• Help coordinate shift priorities and routine workflow.
• Develop communication, coaching and problem-solving skills.

Skills

management

customer engagement

operations

Job description

Why the role exists: This entry-level position develops foundational leadership skills through hands‑on experience in customer service, daily operations, and team support.

This is active, relationship-oriented work. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

• Learn daily operations alongside onsite leaders
• Assist customers and support team members
• Help coordinate shift priorities and routine workflow
• Develop communication, coaching, and problem‑solving skills

Success in the role: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: management,customer engagement,operations