Management Technician

DGS Office of External Affairs; Pennsylvania; Hybrid; USD 42,000 - 64,000; Full time

Job summary

The Management Technician position in Coal Center, Pennsylvania supports the Mine Subsidence Insurance Program within the Bureau of Mining Programs. This full-time permanent role handles applications, processes claims, and maintains databases while assisting homeowners and staff with technical information.

Occasional part-time telework is available, offering a flexible schedule. The role requires strong clerical experience and the ability to present program information clearly to internal teams

Qualifications

• Three years of advanced clerical or para-professional work involving collection, recording, compilation, and presentation of office management or program information
• Experience with application review, data verification, and claims processing
• Ability to maintain databases, run reports, and provide technical guidance to staff
• Skills in digital record conversion and file organization

Responsibilities

• Process applications and review eligibility for the Mine Subsidence Insurance Program.
• Handle claims processing and tracking.
• Maintain and query databases; generate reports for staff.
• Assist homeowners and staff with technical information requests.

Skills

Office management

Data verification

Claims processing

Database maintenance

Technical guidance

Job description

The Management Technician supports the Mine Subsidence Insurance Program for the Department of Environmental Protection in Coal Center, Pennsylvania. The role involves processing applications, handling claims, maintaining databases, and assisting homeowners and staff with technical support and information requests. This is a full-time permanent position in the Bureau of Mining Programs with opportunities for part-time telework.

Key Qualifications

• Three years of advanced clerical or para-professional work involving collection, recording, compilation, and presentation of office management or program information
• Experience with application review, data verification, and claims processing
• Ability to maintain databases, run reports, and provide technical guidance to staff
• Skills in digital record conversion and file organization
• Must meet Pennsylvania residency requirements