Management Technician

Commonwealth-of-Pennsylvania; Coal Center (Washington County); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Telework up to 3 days/week

Job summary

Commonwealth of Pennsylvania's Department of Environmental Protection is seeking a Management Technician to support the Mine Subsidence Insurance (MSI) Program. You will help process applications, verify information, and assist with data tracking to ensure accurate information for homeowners and insurers.

You will review MSI applications, perform data verification, assist with claims and prepare files for management review, while supporting staff with databases and digital conversion.

Qualifications

• Three years of advanced clerical or para-professional work, with data collection/presentation experience.
• An Associate's Degree may substitute for two years of required experience.

Responsibilities

• Review MSI applications, verify information, and determine when inspections are needed.
• Check maps, online resources, and internal systems to confirm mining conditions and property details.
• Handle new claims, prepare files, and organize documents for management review.
• Run reports, maintain databases, and provide guidance to staff on technical tools.
• Assist homeowners and insurance producers with website navigation and troubleshoot issues.
• Oversee the transition of structure and project files to digital formats.

Education

Associate's Degree preferred

Job description

Join a team that values careful work and supports community safety across the Commonwealth! The Management Technician position with the Department of Environmental Protection offers an opportunity to support important statewide environmental programs. This role allows you to contribute to the Mine Subsidence Insurance Program by assisting with applications, claims, and data tracking. You will help ensure that homeowners receive accurate information and dependable service. Apply today and help people across Pennsylvania safeguard their homes and properties!

This position supports the Mine Subsidence Insurance (MSI) Program by assisting with application processing, claims, digital records, and data analysis. The role helps ensure that program operations move smoothly and that staff and homeowners receive accurate information. As a Management Technician, you will perform the following duties:

• Application Review: Review MSI applications, verify information, and determine when inspections are needed
• Data Verification: Check maps, online resources, and internal systems to confirm mining conditions and property details
• Claim Processing: Handle new claims, prepare files, and organize documents for management review
• Database Support: Run reports, maintain databases, and provide guidance to staff on technical tools
• Public Assistance: Help homeowners and insurance producers with website navigation and troubleshoot issues
• Digital Conversion: Oversee the transition of structure and project files to digital formats

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch.
• Occasional overnight travel to training or other offices might be required with this position.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Coal Center. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $46,827.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements

• Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
• Any equivalent combination of experience and training. An Associate's Degree may be substituted for two years of required experience.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.