Management Support Specialist

Texas Health and Human Services; Austin (TX); On-site; USD 42,334 - 66,081; Full time

Job summary

The Texas Civil Commitment Office seeks a Program Specialist II to provide complex administrative support to the operations leadership team, reporting to the Deputy Director. The role focuses on coordinating assignments, developing administrative projects, and maintaining efficient office operations.

Responsibilities include preparing confidential materials in Word and Excel, managing mail and calls, coordinating meetings, and compiling reports.

Qualifications

• High school diploma required; bachelor's degree preferred.
• Three or more years of advanced administrative office support experience.
• Proficiency with Microsoft Word and Excel; strong writing and communications.
• Experience with data entry, reporting and Excel formulas.

Responsibilities

• Provide administrative support to the Deputy Director.
• Prepare confidential materials, memos, and reports using Word and Excel.
• Manage incoming mail and calls; analyze and take action.
• Coordinate meetings, prepare handouts and materials.
• Update documents and assist in compiling weekly, monthly, and quarterly reports.
• Enter data into agency tools and run reports.
• Draft letters, memos, forms, and templates.
• Assist with Public Information Act requests.
• Serve as backup for other administrative staff.
• Perform other duties as assigned.

Education

High school diploma

Bachelor's degree in business administration or related field preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Date: Jul 10, 2026

Location: AUSTIN, TX

The Texas Civil Commitment Office (TCCO) is a small state agency with a critical public safety mission — to provide intensive supervision and treatment to civilly committed sexually violent predators. TCCO is administratively attached to the Health and Human Services Commission.

Position Title

Functional Title: Management Support Specialist
Job Title: Program Specialist II

Compensation & Work Details

Salary Group: TEXAS-B-18
Salary Range: $3,793.41 - $5,921.25 per month
Shift: Day
Full Time: Full time
FLSA Exempt/Non-Exempt: Non-exempt
Telework: Not eligible
Travel: Up to 25%

Job Description

The Management Support Specialist reports directly to the Deputy Director of the Texas Civil Commitment Office (TCCO) and provides complex administrative support to the operations leadership team. The role includes coordinating assignments with executive offices, developing administrative projects, and maintaining efficient and accurate office operations.

Essential Job Functions

• Provide administrative support as assigned by the TCCO Deputy Director.
• Prepare and proof confidential materials, correspondence, memos, and reports using Microsoft Word and Excel.
• Manage incoming mail and telephone calls, analyze and take appropriate action.
• Coordinate meetings and conference calls, prepare handouts and necessary materials.
• Update working documents and processes; assist in compiling weekly, monthly and quarterly reports.
• Compile and enter data into agency tools, run reports using advanced Excel functions.
• Conduct research on agency programs and related state policies; prepare findings reports.
• Draft responses, develop letters, memos, forms, spreadsheets and templates.
• Provide information to agency staff, other state agencies and the public regarding TCCO procedures.
• Assist in compiling records for Public Information Act requests.
• Serve as backup for other administrative and operational staff.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of accepted business practices and procedures.
• Knowledge of agency rules, regulations, policies and procedures.
• Proficiency with standard office equipment and software (Microsoft Excel, PowerPoint).
• Advanced Excel skills: compiling data, running reports, creating formulas and conditional formatting.
• Attention to detail and strong self-editing skills.
• Writing skills: producing written reports and tailoring content for diverse audiences.
• Time management and organization skills with ability to prioritize multiple projects.
• Problem‑solving skills and the ability to analyze and resolve high‑level administrative issues.
• Effective written and verbal communication skills.

Required Credentials

• Valid Texas Driver's license.
• High school diploma required; bachelor’s degree in business administration or related field preferred.
• Three or more years of advanced administrative office support experience (college education can be substituted on a year‑for‑year basis).

Work Location & Conditions

Workplace: 4616 W Howard Ln, Austin, TX (TCCO headquarters). The position requires on‑site work and is not a hybrid or remote position.

Mandatory Mandates and Mandated Compliance

Applicants may be required to pass background and other due diligence checks. The agency uses E‑Verify and requires I‑9 documentation on the first day of work.

Inclusion & Accommodation

• All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position.
• The agency provides reasonable accommodation during the hiring process for qualified individuals with a disability.