Management & Program Analyst (Managerial Cost Accounting/Decision Support System)

Veterans Health Administration; West Palm Beach (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Veterans Health Administration is seeking a Management & Program Analyst for the Managerial Cost Accounting/Decision Support System within VISN 8. You will conduct analyses, develop reports, and advise on cost effectiveness of medical center operations.

Responsibilities include evaluating programs, identifying process improvements, and presenting findings to leadership. Telework is ad-hoc; position requires residence within the VISN 8 catchment area and standard M-F hours.

Qualifications

• Specialized experience in conducting studies, analyzing findings, and recommending changes to medical services or organizational structures.
• Experience producing analytical cost accounting documents for management information using MCA/DSS.
• Developing programs/reports and facilitating access to computer systems with knowledge of data processing procedures.
• Strong communication skills, translating technical concepts for leadership and staff at all levels.

Responsibilities

• Ensure actions are taken within established time frames using management principles and regulations.
• Conduct qualitative and quantitative analyses of health care services for efficiency and quality.
• Evaluate information, extract evidence, and ensure regulatory compliance.
• Assess the effectiveness of VA programs and operations for productivity improvements.
• Identify and propose solutions to organizational/process problems via root cause analysis.
• Provide expert technical support for improved patient care and resource conservation.

Skills

Cost accounting

Data analysis

MCA/DSS

Root cause analysis

Tools

MCA/DSS system

Job description

Summary

Position is responsible for providing objectively based information and support for decision making on the administrative and programmatic aspects of medical center operations and management. As a member of the Managerial Cost Accounting (MCA)/Decision Support System (DSS) Team in the VISN 8 Consolidated MCA Program (VISN 8) the incumbent will accomplish a wide variety of assignments concerned with effectiveness and efficiency of program and operations.

Learn more about this agency

Duties

Major duties include, but are not limited to the following:

• Ensure required actions are taken correctly and within established time frames using knowledge of management principles, theories, administrative procedures and regulations.
• Conduct qualitative and quantitative analysis in measuring and evaluating efficiency, economy, effectiveness, and quality of health care services using key management principles and theories associated with organizational management.
• Analyze and evaluate information, gather factual evidence, interpret guidance, draw conclusions, and ensure compliance with regulations.
• Evaluate the effectiveness of VHA programs and operations to include productivity and efficiency of health care services and programs.
• Identify, analyze, and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes or workload distribution through the practice of root cause analysis of problematic program efficiencies.
• Provide technical advice to staff analysts and organization officials to ensure timely implementation of new subsystems and/or enhancements to existing systems using knowledge of pertinent laws, regulations, policies, and precedents.
• Carry out interviews in single or multiple group settings, present formal briefings and presentations, give advice and assistance, and respond to questions and problems.
• Create narrative information materials incorporating statistics, charts, and graphic information to present findings, analysis, evaluations, and recommendations.
• Develop and implement new or improved methods and procedures to react to changing requirements and limitations.
• Perform assignments associated with software development, decision support/cost accounting system problem investigation and resolution, research and management/cost analysis, and data validation.
• Provide expert technical support for improved patient care, conservation of resources, and more informed management in the facility.

Work Schedule: Monday - Friday, 7:30am - 4:00pm, subject to change

Compressed/Flexible: Yes, may be considered as determined by agency policy

Telework: Ad-hoc telework only

Virtual: This is not a virtual position; selectee must reside in the VISN 8 Catchment Area

Position Description/PD#: Management & Program Analyst (Managerial Cost Accounting/Decision Support System)/PD99954A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work is basically sedentary but the employee may be subject to stressful situations, due to the tight time frame for implementation of this project. The employee may be required to work long hours and irregular shifts. Some slight physical effort may be required such as walking, standing, bending, and carrying items such as books, papers and computer reports is also required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/26/2026.

Time-In-Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

SELECTIVE PLACEMENT FACTOR.

In addition to the Time-In-Grade restriction above and the Specialized Experience Requirement below, applicants must also possess the Selective Placement Factor to qualify. Incumbent must have full competencies in both Financial Processing and Clinical Processing to conduct root cause analysis of data anomalies in order to identify, plan and initiate corrective actions under strict time lines in monthly processing routines AND this experience must be demonstrated clearly in applicant's resume. If the qualifying official is unable to match applicant's experiences with the positions held in resume, applicant may lose consideration for this vacancy. We cannot make assumptions regarding any applicants' qualifications.

You may qualify based on your experience as described below:

Specialized Experience:

• Conducting a variety of studies, analyzing findings, and making recommendations regarding continuing or beginning new medical services, purchasing new technology, or significantly altering directorate structures to accomplish organizational missions; including advanced analytics in program productivity, modeling, and process workflow impacting patient centered health care.
• Independently producing analytical cost accounting and documents for management information utilizing the Managerial Cost Accounting/Decision Support System (MCA/DSS) relational database and related software; and solving difficult and complex problems in the cost accounting of medical procedures.
• Developing individual programs, reports, and facilitating user interface and access to computer systems with knowledge and experience of data processing documentation procedures, standard data elements and codes, customary fact-finding approaches, and structured analysis and design methodologies.
• Communicating effectively and respectfully by considering customer needs and the best way to deliver information, translating technical concepts into layman's terms, and working with staff at all levels of the organization.

Preferred Experience:

5 years of experience in the National Managerial Cost Accounting Program including analysis of Cost Transfers, Journals Vouchers, Clinical Workload and MCA Labor Mapping Principals. Comprehensive understanding of OPES National Physician Productivity methodology.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-based basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

Career Transition Assistance Plan (CTAP)

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.