Management & Program Analyst

Court Services and Offender Supervision Agency for DC Headquarters; Washington (District of Columbia); On-site; USD 65,000 - 95,000; Full time

Job summary

CSOSA, located in the Office of Community Supervision and Intervention Services, seeks a Management and Program Analyst (GS-0343-9/11). The role emphasizes analytical and evaluative work supporting administrative and program operations within DC.

The position requires knowledge of data collection, research, and stakeholder coordination. The candidate will prepare routine materials and summaries, assist in intelligence inquiries, and engage with multi-agency partners to improve program

Qualifications

• One year of specialized experience equivalent to GS-07 or higher in the federal service is required for GS-09.
• Specialized experience includes applying analytical techniques to identify issues in program operations.
• Experience in conducting research, data collection, and analysis to identify patterns or trends.

Responsibilities

• Apply a range of analytical methods to assess management processes and program effectiveness.
• Conduct data collection and intelligence analysis to identify patterns or risk indicators.
• Prepare routine written materials, guides, or summaries to convey information to stakeholders.
• Support in maintaining communication with internal and external partners.

Skills

Analytical skills

Data collection

Qualitative analysis

Quantitative analysis

Stakeholder communication

Education

Master's degree or higher (related field)

Graduate degree (related field)

Job description

The position serves as the Management and Program Analyst, GS-0343-9 FPL 11, located in the Office of Community Supervision and Intervention Services within Court Services and Offender Supervision Agency for the District of Columbia (CSOSA). CSOSA provides community supervision of adult offenders released by the DC Superior Court or the United States Parole Commission on probation, parole and supervised release in the District of Columbia.

Time-in-Grade

Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. To be eligible for the GS-09 position, applicants must have served 52 weeks as a GS-07 or higher in the Federal Service. To be eligible for the GS-11 position, applicants must have served 52 weeks as a GS-09 or higher in the Federal service.

GS-09 Qualifications

To minimally qualify for this position at the GS-09 grade level, you must meet all the following requirements: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-07 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized Experience is defined as performing developmental-level analytical and evaluative work related to administrative, operational, or program activities.

• Applying basic analytical and evaluative techniques to identify and resolve procedural or factual issues.
• Conducting research, data collection, and analysis to identify patterns, issues, or trends relevant to program operations.
• Using qualitative and quantitative analytical techniques to support studies or projects.
• Assisting in reviewing and evaluating information sources, assembling corroborating data, and supporting routine intelligence or administrative inquiries.
• Preparing routine written materials, guides, instructions, or summaries to transmit information.
• Providing routine support in maintaining communication with internal and external stakeholders.

Knowledge Required: Applicants must demonstrate on their resume, knowledge of: Analytical and evaluative methods for resolving factual or procedural issues. Management and organizational theory, administrative practices, and work processes. Basic intelligence techniques, information sources, and the criminal justice system. Qualitative and quantitative analytical approaches.

OR Substitution of Education for GS-09 Specialized Experience

Two full years of progressively higher-level graduate education, Master's or equivalent graduate degree, or LL.B. or J.D., if education is related, may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.

GS-11 Qualifications

To minimally qualify for this position at the GS-11 grade level, you must meet all the following requirements: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-09 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized Experience is defined as performing independent, full-performance-level analytical and evaluative work involving complex issues affecting organizational operations.

• Applying a full range of analytical and evaluative methods to assess management processes, program effectiveness, or organizational operations.
• Conducting complex data collection, intelligence analysis, and interpretation, including identifying patterns, schemes, intelligence gaps, or risk indicators.
• Producing intelligence reports, trend analyses, and forecasts used by management for policy and operational decision-making.
• Supporting or participating in contingency planning, risk mitigation, incident response, and operational readiness activities.
• Coordinating with multi-agency law enforcement partners, contributing to collaborative intelligence work and joint investigations.
• Applying advanced decision-making techniques and developing recommendations to resolve programmatic or operational issues.
• Exercising discretion related to handling sensitive information and complying with privacy laws and dissemination rules.

Knowledge Required: Applicants must demonstrate knowledge of: Advanced analytical and evaluative techniques used for complex program or operational analysis. Intelligence analysis methodologies, sources, collection processes, and evaluation techniques. Criminal justice systems, supervision operations, offender behavior, and