Management - Process Improvement, Documentation & Training Manager

JAM Industries, Ltd.; Southaven, Northern (MS, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Wellness program

401(k) matching

Flexible hours

Paid vacation

Personal time off

Casual environment

Employee discounts

Learning and development

Job summary

JAM Industries in Southaven, MS is seeking a Documentation Specialist Training Manager to lead process-improvement, documentation, and training initiatives. The role focuses on analyzing training needs, developing programs, and delivering orientation and on-the-job training for new hires.

The position requires a Bachelor’s degree with 7–10 years of related experience, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• Bachelor's degree or equivalent years of experience with at least 7-10 years of related experience.
• Strong written and spoken communication skills.
• Proficient in analyzing and solving problems related to projects.
• Proficient in Microsoft Office.
• Ability to multi-task and pay attention to details.

Responsibilities

• Analyze training needs to develop new training programs or modify and improve existing programs.
• Plan, develop, and provide training and staff development programs using various methods (classroom, demonstrations, on-the-job, meetings, conferences, workshops).
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Confer with management and conduct surveys to identify training needs based on production processes and changes.
• Conduct and document Lessons Learned and Best Practice Reviews.
• Assess the impact of training programs.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.

Skills

Communication skills

Problem solving

Microsoft Office

Multitasking

Detail oriented

Education

Bachelor's degree

Job description

Management - Process Improvement, Documentation & Training Manager

JAM Industries, 4325 Executive Drive, Southaven, Mississippi, United States of America

Job Description

Posted Friday, August 28, 2026 at 4:00 AM

Job Title: Documentation Specialist Training Manager

Location: Southaven, MS

Schedule: Monday to Friday 8:00am - 5:00pm

What you will do:

We are currently seeking a highly motivated candidate to join our team!

Responsibilities

• Analyze training needs to develop new training programs or modify and improve existing programs.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Conduct and document Lessons Learned and Best Practice Reviews.
• Assess the impact of training programs.
• Conduct surveys with management team to identify training needs based on projected production processes, changes, and other factors.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.

Job Qualifications

• Bachelor's degree or equivalent years of experience with at least 7-10 years of related experience
• Strong communications skills, written and spoken.
• Proficient in analyzing and solving problems related to projects.
• Proficient in Microsoft Office
• Ability to multi-task
• Strong ability to give attention to details.

Experience Level

• Middle to Senior Manager

Why Join Us

Ready to join our team? Here's why …

• Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
• Wellness Incentive Program and Employee Assistance Program
• RRSP / 401(k) matching program
• Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
• A casual, fun, and collaborative work environment
• Lively social calendar- there's always something for everyone
• Generous employee discounts on our products
• Ongoing learning and development opportunities
• The chance to work alongside a highly talented , high-performing team

Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

JAM Industries, 4325 Executive Drive, Southaven, Mississippi, United States of America