Management Associate, Strategic Finance

eTeam; Sunnyvale (CA); Hybrid; USD 75,000 - 95,000; Full time

Job summary

A leading technology firm is looking for a Knowledge Management Associate to enhance their strategic finance operations in Sunnyvale, CA. This hybrid role involves developing documentation, conducting stakeholder interviews, and supporting knowledge management initiatives. Candidates should possess a Bachelor's degree in a relevant field and have 3-4 years of experience in documentation or knowledge management. The position emphasizes clarity, organization, and cross-functional collaboration, ideal for detail-oriented professionals.

Qualifications

• 3-4 years of experience in process documentation, knowledge management, or content development.
• Strong ability to create structured, user-friendly documentation in a cross-functional environment.

Responsibilities

• Develop and maintain documentation such as Standard Operating Procedures (SOPs) and job aids.
• Conduct stakeholder interviews and discovery sessions to capture accurate details.
• Maintain centralized documentation repositories with clear version control.
• Create training and enablement materials to support adoption at scale.

Skills

Process Documentation & SOP Development

Digital Content Creation & Visualization

Process Mapping (e.g., Lucidchart, Miro)

Knowledge Management Systems

Version Control & Documentation Governance

Cross-Functional Collaboration

Financial Acumen

Education

Bachelor’s Degree in Business, Finance, or related field

Job description

Overview

Job Title: Knowledge Management Associate, Strategic Finance
Duration: 9 months
Location: Sunnyvale or San Francisco (2 days/week, days)

The Strategic Finance Center of Excellence (COE) is focused on centralizing, standardizing, and modernizing key financial operations to unlock scale, accuracy, and strategic capacity across LinkedIn. This role contributes to building a strong knowledge management foundation to ensure process clarity, consistency, and adoption across Finance. The role involves creating and maintaining documentation that supports process alignment, onboarding, and cross-functional collaboration.

We’re looking for a detail-oriented Knowledge Management Associate to help build and maintain this foundation. This role focuses on creating clear, accurate, and accessible documentation that makes complex processes understandable and promotes consistent application of established practices across Finance.

You will work closely with subject matter experts and process owners to capture critical knowledge through interviews, shadowing, and discovery sessions. Your work will ensure that documentation is comprehensive and structured for easy adoption. You’ll maintain version control, ensure governance, and support training and enablement efforts to drive adoption. This is a hands-on role ideal for someone passionate about organizing complex information, ensuring process clarity, and supporting change at scale.

Our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a client\'s office on select days, as determined by the business needs of the team.

Responsibilities

• Develop and maintain documentation such as Standard Operating Procedures (SOPs), Desktop Procedures (DTPs), job aids, and other knowledge assets (e.g., onboarding guides, process maps).
• Conduct stakeholder interviews, shadowing, and discovery sessions to capture accurate process details.
• Maintain centralized documentation repositories with clear version control and governance standards.
• Support knowledge management initiatives, including audits and updates to keep content current and aligned.
• Create training and enablement materials to support adoption at scale.
• Support the culture and values of the organization, including diversity, inclusion, and belonging, by collaborating with and helping others; participate in organization-wide events/initiatives.

Basic Qualifications

• Bachelor’s Degree in Business, Finance, or related field OR equivalent practical experience.
• 3-4 years of experience in process documentation, knowledge management, or content development.
• Strong ability to create structured, user-friendly documentation in a cross-functional environment.

Preferred Qualifications

• Effective communication and stakeholder engagement skills.
• Strong attention to detail and organizational skills.
• Understanding and familiarity with business process management and knowledge management principles.
• Ability to identify process gaps or inefficiencies and provide recommendations for improvement opportunities.
• Experience with change management and creating enablement content.
• Ability to design and develop digital content (e.g., interactive guides, visual aids) to enhance user engagement is a plus.
• Prior exposure to Finance processes (FP&A, Finance Ops) is a plus.

Suggested Skills

• Process Documentation & SOP Development
• Digital Content Creation & Visualization
• Process Mapping (e.g., Lucidchart, Miro)
• Knowledge Management Systems
• Version Control & Documentation Governance
• Cross-Functional Collaboration
• Financial Acumen