Management and Program Analyst

First Roles

Washington

On-site

USD 144,000 - 187,000

Full time

14 days+

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Job summary

First Roles in Washington, DC is seeking a DHS CBP analyst at the GS-14 level to apply qualitative and quantitative methods for operations research and to assess management processes, enabling data-driven initiatives across the organization.

The role starts at a salary of $143,913 (GS-14, Step 1) to $187,093 (GS-14, Step 10), with locality pay adjustments. This position supports senior leadership with thorough analyses and actionable insights for mission effectiveness.

Responsibilities

  • Perform program analyses of historical data, operations, and policies to support USBP planning and resource decisions.
  • Develop operational requirements documents to support pre-acquisition planning and execution, including alternatives and senior recommendations.
  • Lead cross-agency workgroups to identify long-term program challenges and improve processes and system performance.
  • Plan and deliver briefings, planning documents, and management reports for senior leaders to ensure timely, accurate information for resource decisions.
  • Coordinate sensitive management support activities and communications with leadership on personnel matters.

Job description

Organizational Location

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Strategic Planning and Analysis Directorate, Operations Requirements, located in Washington, D.C. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Serving in this role allows for you to use qualitative and quantitative methods for operations research and assessment of management processes to enable better data-driven initiatives across the organization. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10).

Typical duties
  • Performing comprehensive program analysis of historical data, operational requirements, policies, analytical products, resource needs, and operational trends to support USBP planning, resource allocation, and executive decision-making.
  • Developing comprehensive operational requirements documents to support pre-acquisition program planning and execution, including alternative courses of action, long-term operational implications, and recommendations for senior leadership.
  • Leading and participating in cross-disciplinary, Agency-wide workgroups to identify long-term program challenges, improve business processes, enhance system performance, and support alignment with CBP and DHS planning requirements.
  • Planning, developing, coordinating, and delivering briefings, presentations, planning documents, and management reports to ensure senior leaders receive accurate, concise, and timely information for program resource decisions.
  • Coordinating sensitive management support activities, organizational support issues, and communication with leadership on personnel-related matters.
GS Salary

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