Management and Program Analysis (Rural Health Coordinator)

U.S. Department of Veterans Affairs; Flagstaff (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Northern Arizona VA Healthcare System is seeking a Management & Program Analyst to provide executive level management of administrative support for Rural Health and Native American Veterans. This high-profile role involves interaction with members of Congress, tribal officials, and VA Central Office leaders.

The position emphasizes project management, policy development, and oversight of Native American services outreach.

Qualifications

• Time-in-Grade requirements and federal eligibility
• Specialized experience in program management and health care operations
• Experience coordinating with tribal governments or Native American health programs

Responsibilities

• Serve as the Native American Services Outreach Coordinator and primary point of contact for planning, design, execution, compliance, and monitoring of outreach to tribal communities and Native American Veterans
• Provide administrative oversight to Outreach Team members and set goals and objectives
• Ensure facility compliance with statutory and VA guidelines for Native American Service Programs
• Act as a technical expert on Native American cultures, healthcare, and IHS mission and services
• Develop and implement facility programs related to Native American affairs and analyze programs for effectiveness
• Contribute to long-range planning, budgeting, and identification of needs to carry out programs
• Participate in management studies and multi-project analyses prioritised for facility objectives
• Advise on policy implementation, procedures, and standards within the health care system
• Work Monday-Friday 8:00am-4:30pm; this is a non-virtual position
• Relocation/Recruitment incentives may be authorized for highly qualified candidates

Job description

Summary

The Northern Arizona VA Healthcare System is hiring a Management & Program Analyst to provide executive level management of administrative support for Rural Health and Native American Veterans. This is a high‑profile position with regular interaction with high‑ranking government officials - members of Congress - Tribal officials - a variety of technical and professional organizations - and VA Central Office and field leaders.

Summary

The Northern Arizona VA Healthcare System is hiring a Management & Program Analyst to provide executive level management of administrative support for Rural Health and Native American Veterans. This is a high‑profile position with regular interaction with high‑ranking government officials - members of Congress - Tribal officials - a variety of technical and professional organizations - and VA Central Office and field leaders.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 11/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Academic foundation or vast experience in program management - some clinical experience or education/training in the ambulatory or inpatient setting - customer relations management - and healthcare operations in the public and private sectors. Preferred Experience: Experience with Native American outreach - tribal relations - or American Indian health programs. Knowledge of VHA/VA health care system operations at both the national and facility level. Experience serving as a liaison or point of contact with tribal governments - Indian Health Service - and other federal/community partners. Experience in program planning - development - implementation - and evaluation. Strong project management experience - especially for complex or high-visibility outreach initiatives. Experience developing and maintaining Memorandums of Understanding - agreements - or partnership arrangements. Demonstrated skill in policy analysis - interpretation - and implementation of regulations - procedures - and standard. Experience conducting management studies - data analysis - and reporting to improve program effectiveness. Strong communication - negotiation - and conflict-resolution skills with diverse stakeholders. Experience working with rural or underserved communities - especially in health outreach or service delivery. Expert knowledge of Native American cultures and tribal structures. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

• As the Program & Management Analyst for Rural Health and Native American Veterans you will be responsible for high level projects that will require project management skills to ensure the design - implementation - and measurement of major Native American outreach activities
• You will function as the focal point of contact for development and evaluation of policy and procedures relating to health care delivery - operations - and oversight activities - and as liaison to the Indian Health Service (IHS) - Tribal - and other federal/community agencies on behalf of Native American Veterans
• Duties include - but are not limited to the following: Serving as the Native American Services Outreach Coordinator and primary point of contact in developing and administering the planning - design - execution - compliance - and monitoring of comprehensive programs of outreach to reservations and on-station services for Native American Veterans
• Providing administrative oversight to any Outreach Team members - establishing the goals and objectives to be achieved by the team
• Ensuring facility compliance with statutory - regulatory - and administrative guidelines for the Native American Service Program
• Functioning as a technical expert in matters pertaining to Native American cultures - healthcare - government - and IHS mission and services
• Developing and implementing facility programs and projects related to Native American affairs - and analyzing programs for program effectiveness
• Establishing long-range plans - developing budget - and identifying needs to carry out the programs
• Serving as a member of the EEO Advisory Committee
• Conducting management studies of organizational entities with critical problems
• Conducting and integrating cyclical management studies and conducting studies in connection with systematic internal reviews and management briefings to formulate recommendations that result in greater efficiency and economy of operations
• Researching and/or analyzing problems - issues - or program requirements and providing expert analysis and advice on complex process issues
• Providing advice - direction - and guidance in areas of the health care system including planning - organizing - implementing - coordinating - evaluating - controlling - and education to improve medical administrative - and support operations of the facility to enhance the accomplishment of patient care and to ensure compliance with accrediting bodies and VA standards
• Participating in multiple sub-projects - ongoing analyses - investigations - and initiatives that have high priority for the future success in meeting facility objectives
• Assisting in the development of proposed management programs on a service - inter-service - medical center - or VISN-wide basis
• Work Schedule: Monday-Friday 8:00am - 4:30pm Virtual: This is not a virtual position
• Position Description/PD#: Management and Program Analysis (Rural Health Coordinator)/PD13422A Relocation/Recruitment Incentives: May be authorized to highly qualified candidates.