Management Analyst (Protocol and Directives)

U.S. Secret Service; Washington (District of Columbia); On-site; USD 144,000 - 187,000; Full time

Job summary

U.S. Secret Service in Washington, DC seeks a Management Analyst (Protocol and Directives) to support internal agency policy and guidance documents. The role involves developing authoritative documents and leading committees on systemic issues affecting program operations.

Starting salary is $143,913 (GS-14, step 1) with potential to $187,093 (GS-14, Step 10); Top Secret clearance is required. Applications close 2026-10-01 and there are 2 openings.

Qualifications

• Experience developing directives, guidance documents or policy materials.
• Ability to coordinate cross‑functional teams and drive consensus.
• U.S. government security requirements and Top Secret clearance.

Responsibilities

• Develops technically authoritative documents, reports, and information products.
• Coordinates efforts among diverse team members to develop actionable strategies.
• Oversees development and analysis of proposed directives and operating procedures.

Job description

Management Analyst (Protocol and Directives)

• Department: Department of Homeland Security
• Location: Washington, District of Columbia

Joining the Secret Service, Office of Strategy, Planning, and Innovation, Enterprise Protocol and Directives Division will allow you to provide analytic engagement in maintaining responsibility for internal agency policy and guidance documents, directives, forms, and organization control within the Secret Service. For definitions of terms found in this announcement, please click here.

Key Responsibilities

The selectee will serve as a Management Analyst (Protocol and Directives) in the Office of Strategy, Planning, and Innovation, Enterprise Protocol and Directives Division. Typical work assignments include: Develops technically authoritative documents, reports, and information products that provide robust support for recommendations or proposed solutions, ensuring they are presented in a compelling and convincing manner.

Coordinates efforts among diverse team members, fostering collaboration, and driving consensus to develop actionable strategies for resolving challenges and improving program efficiencies. Applies theories and principles of management and organization practices and procedures to develop and review new or modified work methods, organizational structures, management processes, etc. and recommends substantive changes.

Manages, initiates, and oversees the proper development, drafting, and/or analysis of proposed directives covering key substantive programs throughout the Secret Service. Takes on leadership roles within committees, task forces, or working groups tasked with addressing systemic issues that affect line program operations.

Apply for this exciting opportunity to direct the development, revision, and oversight of Secret Service internal guidance and directives, operating procedures, and forms in accordance with broad agency program policies and objectives in the Secret Service. This Management Analyst (Protocol and Directives) position starts at a salary of $143,913 (GS-14, step 1), with a promotion potential to $187,093 (GS 14, Step 10).

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service‑connected disability rating of 30 percent or more.

Which agency is hiring for this position?

This position is with U.S. Secret Service, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $143913 – $187093/yr.

What security clearance is required?

This position requires a Top Secret security clearance.

What is the application deadline?

Applications close on 2026-10-01.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.