Management Analyst III

DelDOT; New Castle (DE); On-site; USD 34,000 - 48,000; Part time

Benefits offered by this job

Disability accommodations

Equal Opportunity employer

Job summary

DHSS is seeking a Quality and Clinical Program Data Analyst to manage, analyze and track quality and clinical program data for federal and state requirements. The role reviews data, interprets directives, and recommends operational changes to ensure compliance and attainment of program goals.

The incumbent maintains quality dashboards and prepares reports, evaluations and forms, with duties spanning data collection, analysis, and documentation.

Qualifications

• Three years experience in conducting studies evaluating operations and programs.
• Three years experience in descriptive statistics (mean, median, mode, standard deviation).
• Three years experience interpreting laws, rules and regulations.
• Six months experience designing studies (goals, data sources, sampling, collection).
• Six months experience making recommendations based on findings.
• Six months experience in narrative report writing.
• Knowledge of inferential statistics (correlation, t-tests, ANOVA).

Responsibilities

• Interviews agency staff and gathers data to evaluate services and compliance.
• Performs statistical analysis and interprets data for policy guidance.
• Analyzes data and develops solutions or alternative methods.
• Evaluates the effectiveness of operations in meeting goals.
• Provides technical assistance on objectives and controls.
• Studies legislation and regulations relevant to the role.
• Recommends new techniques to improve operations and resource use.
• Documents studies and prepares recommendations for changes.
• May supervise administrative staff as needed.

Skills

Data analysis

Statistics

Policy interpretation

Report writing

Process improvement

Job description

Introduction

Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

The incumbent (Quality and Clinical Program Data Analyst) manages, analyzes and tracks quality and clinical program data for federal and program requirements. Duties: reviews and interprets data and applicable federal and state directives, guidelines and requirements; recommends operational changes for compliance; performs short- and long-term analyses to inform program and policy modifications and assess achievement of program goals and objectives; maintains quality and clinical dashboards; and prepares required reports, evaluations and forms.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
• Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
• Analyzes data gathered and develops solutions or alternative methods of proceeding.
• Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
• Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
• Studies pertinent background material such as legislation, administrative orders and regulations.
• Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
• Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
• May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Job Requirements

JOB REQUIREMENTS for Management Analyst III

• Three years experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
• Three years experience in descriptive statistics such as the mean, median, mode or standard deviation.
• Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
• Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
• Six months experience in narrative report writing.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.

Additional Posting Information

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County. Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DHSS does not provide employment-based sponsorship.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

• Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.
• If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].

The State of Delaware is an Equal Opportunity employer and values a diverse workforce.

We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.