Developmental Disability Program Evaluator

State of Delaware; Delaware; On-site; USD 55,000 - 75,000; Part time

Job summary

Department of Health and Social Services (DHSS) in Delaware seeks a motivated professional to support Medicaid services oversight and incident investigations. The role focuses on protecting client rights, ensuring compliance, and promoting trauma-informed, person-centered practices.

Responsibilities include evaluating residential programs, reviewing habilitative plans, staff supervision, and serving as Administrator during certain shifts.

Qualifications

• Bachelor's degree or higher in Behavioral or Social Science or related field.
• Six months experience in program evaluation.
• Six months experience in recommending changes based on findings.
• Three years experience in health or human services work.
• Six months experience in interpreting laws, rules, regulations.
• Six months experience in narrative report writing.
• Six months experience in staff supervision.

Responsibilities

• Conducts evaluation and monitoring of programs in residential living areas to ensure adherence to ICF/IID and Medicaid Community Rule standards, and facility policies and procedures.
• Reviews, oversees and evaluates habilitative plans and programs through observations, surveys and audits.
• Provides consultation and instruction to facility staff and assists program units in methods of programming and self-evaluation.
• Serves as Administrator during evenings and weekends in the absence of the facility head and other charge administrators, as applicable.
• Assists in the development, planning and reviewing of residential service delivery systems, plans, procedures and policies.

Education

Bachelor's degree or higher in Behavioral or Social Science or related field

Program evaluation

Report writing

Staff supervision

Job description

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

Introduction

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

This position is dedicated to protecting the health, safety, and rights of individuals receiving services through Delaware's Medicaid Services. The incumbent will assist with the monitoring and oversight of Medicaid-funded services to ensure compliance with federal and state regulations while promoting quality, accountability, and trauma-informed person-centered practices. Responsibilities include protecting client rights, investigating and processing reportable incidents and rights complaints, developing plans of correction, evaluating person-centered planning, and ensuring corrective actions through verification processes. Conducts routine site reviews, assesses compliance, and analyzes service space. Condition of Employment: must successfully complete and maintain a division approved certification in incident investigations.

Essential Functions

• Conducts evaluation and monitoring of programs in residential living areas to ensure adherence to ICF/IID and Medicaid Community Rule standards, and facility policies and procedures.
• Reviews, oversees and evaluates habilitative plans and programs through observations, surveys and audits.
• Provides consultation and instruction to facility staff and assists program units in methods of programming and self-evaluation.
• Serves as Administrator during evenings and weekends in the absence of the facility head and other charge administrators, as applicable.
• Assists in the development, planning and reviewing of residential service delivery systems, plans, procedures and policies.

Job Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Possession of a Bachelors degree or higher in Behavioral or Social Science or related field.
• Six months experience in program evaluation such as evaluating programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.
• Six months experience in recommending alternatives, improvements, courses of action and other changes based on findings.
• Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, and physical and mental health treatment, prevention or rehabilitation.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in narrative report writing.
• Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Additional Posting Information

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

• Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources .
• DHSS does not provide employment-based sponsorship.
• Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.
• Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
• All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
• Upon a conditional offer, the applicant must undergo a pre-employment base line two step tuberculin skin test (TST) as part of the hiring process.
• As a condition of hire, the incumbent must successfully complete an approved DDDS incident investigation training to become a Certified Investigator as scheduled by DDDS, and maintain the Certified Investigator status throughout employment according to DDDS standards and/or policy.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov .

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com .

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail] .

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.