Management Analyst II

DE; Dover (DE); On-site; USD 70,000 - 100,000; Full time

Job summary

Delaware Department of Health and Social Services (DHSS) seeks a Management Analyst II to compile, validate, and verify vital records data from DELVERS, ensure NCHS standards, and submit data to agencies. The role includes DELVERS administration, training, and resolving issues.

The position requires experience in statistics, data analysis, and policy interpretation, with duties spanning analysis, documentation, and supervision as needed.

Qualifications

• Six months experience conducting studies to evaluate efficiency and compliance.
• Six months experience in descriptive statistics (mean, median, mode, standard deviation).
• Six months experience interpreting laws, rules, regulations, standards, policies or procedures.
• Six months experience in narrative report writing.
• Knowledge of designing studies: goals, information needed, data sources, sampling and collection methods.
• Knowledge of making recommendations based on findings to improve operations or policies.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or ANOVA.

Responsibilities

• Interviews agency staff and gathers data to evaluate services and compliance with goals.
• Reviews and interprets data relating to policies, procedures and operations; defines improvements.
• Analyzes data and develops solutions or alternative methods of proceeding.
• Evaluates effectiveness of operations in meeting goals and objectives.
• Provides technical assistance in understanding management objectives and controls.
• Studies background materials such as legislation and regulations.
• Documents findings and recommends new systems or procedural changes.
• May supervise administrative staff; planning, assigning, and coaching.

Skills

Statistical analysis

Narrative reporting

Policy interpretation

Data interpretation

Tools

SPSS

SAS

Job description

Introduction

Make a Difference with DHSS. Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

This Management Analyst II is responsible for compiling, validating, and verifying vital records data collected from the Delaware Vital Events Registration System (DELVERS) to ensure compliance with National Center for Health Statistics (NCHS) standards for data collection. The analyst is responsible for the timely submission of the data to NCHS as required by the Vital Statistics Cooperative Project contract and to other federal and state agencies. The analyst will also be one of the systems administrators of DELVERS, train DELVERS users, and assist in resolving any DELVERS issues.

Selective Requirement

Selective Requirements must be met in addition to the job requirements. Applicants who do not possess the selective requirement will not be qualified. Six months experience in using statistical software such as SPSS or SAS.

Essential Functions

• Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
• Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
• Analyzes data gathered and develops solutions or alternative methods of proceeding.
• Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
• Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
• Studies pertinent background material such as legislation, administrative orders and regulations.
• Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
• Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
• May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Job Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Six months experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
• Six months experience in descriptive statistics such as the mean, median, mode or standard deviation.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in narrative report writing.
• Knowledge of designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
• Knowledge of making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DHSS does not provide employment-based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail]. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.