Management Analyst I: Strategy & Process Improvement

Collier County, FL; Naples (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Collier County is seeking a professional to lead and optimize systems, operations, and program quality. The role includes developing standards, evaluating practices, auditing quality systems, and guiding budget analysis and planning.

New hires start near the entry point based on qualifications and experience. Fingerprinting and a Florida driver's license are required; a bachelor’s degree is mandatory, with additional experience considered for higher levels.

Qualifications

• Bachelor’s degree is required.
• Two years of related experience; candidates without a degree must have four additional years of related experience.
• Fingerprinting is required.
• Valid Florida Driver’s License is required.

Responsibilities

• Performs highly responsible professional, technical, analytical work involving systems, operations, management research, and quality assurance; develops and implements improvements and serves as an expert.
• Develops and implements plans, procedures, and methods to address changing program requirements.
• Participates in resolution of critical problems related to divisions, departments, or programs.
• Assists in planning and directing divisional programs and operations.
• Prepares statistical data and progress reports; analyzes and recommends actions.
• Oversees records management to ensure compliance with public records retention.
• Provides information on software, applications, and procedures; troubleshoots as needed.
• Performs contract administration and provides training on new applications and workflows.
• Conducts financial reviews and cost analyses; supports budget development.
• Coordinates special projects and allocates resources; supports major capital projects.
• Supports strategic and long-range planning and monitors legislation affecting operations.
• Oversees professional contractors and consultants providing services for projects.

Education

Bachelor’s degree

Job description

Collier County is seeking a professional to lead and optimize systems, operations, and program quality. The role includes developing standards, evaluating practices, auditing quality systems, and guiding budget analysis and planning.

New hires start near the entry point based on qualifications and experience. Fingerprinting and a Florida driver's license are required; a bachelor’s degree is mandatory, with additional experience considered for higher levels.