Management Analyst 4

Arizona Department of Health Services; Phoenix (AZ); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vacation and sick leave

Parental leave (up to 12 weeks)

Public holidays - 10 days/year

Wellness program

Life insurance

Disability insurance

Retirement plan

Transit subsidy

Student loan assistance

Job summary

The Arizona Department of Health Services is seeking a skilled professional to ensure ASIIS components align with program strategy and implementation. You will lead meetings, evaluate system usability, and collaborate with the IIS Contractor to enhance UI/UX and the database.

Responsibilities include testing, QA, training material development, and working with cross-functional teams to achieve program objectives with minimal supervision.

Qualifications

• MBA/masters level degree or equivalent in informatics, epidemiology or public health, or 5+ years direct experience.
• Experience with SQL and UI/UX concepts.
• Testing, quality assurance and usability evaluation experience.

Responsibilities

• Conduct testing and evaluate usability of current systems and upgrades.
• Recommend solutions to improve UI/UX and coordinate with ASIIS Team and IIS Contractor.
• Design training materials for clinics and health systems on ASIIS functionalities.
• Perform duties with independence and high technical proficiency.

Skills

Performance Management/ CQI/ Lean

UI/UX concepts

SQL

Documentation

Coordination

Problem solving

Effective communication

Education

Masters degree in informatics/epidemiology/public health or 5+ years relevant experience

Tools

SQL

Job description

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Job Location

Address: 150 N 18th Ave.

Phoenix, AZ 85007

Posting Details

Salary: $61,350

Grade: 21

Job Summary

At the direction of the ASIIS Program Manager this position will be responsible for ensuring all components of the Arizona State Immunization Information System (ASIIS) are in line with the Bureau of Immunization Services strategy and activities and Immunization Program implementation. This includes leading and participating on meetings and working groups within the Agency, State Consortium and with IIS Contractor to discuss the enhancements to the UI/UX and the DB.

The position shall conduct testing, quality assurance activities and evaluate the usability of the current system applications and system upgrades. Recommend feasible solutions to improve the user interface experience and work with the ASIIS Technical Team and the IIS Contractor to incorporate the solutions into the system.

The position shall have independence in the performance of duties, shall perform them without technical supervision and should display high technical proficiency in computer systems.

Job Duties

Conduct testing and evaluate the usability of the current system applications, system upgrades and new system functionalities. Recommend feasible solutions to improve the user interface experience and work with the ASIIS Technical Team and the IIS Contractor to incorporate the solutions into the system.

Ensuring all components of the IIS are in line with the Bureau of Immunization Services strategy and Immunization Program implementation. This includes leading and participating on meetings and working groups within the Agency, State Consortium and with IIS Contractor to discuss the enhancements to the UI/UX and the DB.

In collaboration with training staff, design training and training materials for clinics, vendors and health systems regarding ASIIS functionalities to assure proper implementation of program objectives.

Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs)

Knowledge Of:

• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
• Masters level degree or equivalent experience in informatics, epidemiology, or public health, or minimum 5 years direct work experience in epidemiology or informatics.
• Knowledge of relevant software and computer query and reporting tools, such as SQL.
• Knowledge of User Interface and User Experience (UI/UX) concepts.

Skills In

• Skill to develop specific goals and plans to prioritize, organize, and accomplish work.
• Skill to document status and outputs of projects and processes.
• Skill in coordinating diverse activities to ensure completion of projects, tasks and assignments.
• Skill to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Express ideas and information clearly and concisely, both orally and in writing.
• Skills in conceptualization, design, planning and development of various aspects of information systems; skilled problem solving, prioritizing and troubleshooting.

Ability To

• Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
• Ability to analyze problems, break them down to their elemental level, and propose and test possible solutions.
• Ability to apply clear and simple methods of organization to complex and chaotic situations.
• Ability to communicate clearly, courteously and concisely.
• Ability to analyze, evaluate and solve procedural problems.
• Ability to communicate clearly, courteously and concisely.
• Ability to learn application software for the registry database (ASIIS/IWeb and PHC Hub) and demonstrate proficiency in their use after the first 3 months of employment.

Selective Preference(s)

Three years of management analysis experience. A Bachelor's or Master's degree in a field appropriate to the assignment will substitute for one or two years of management analysis experience. SQL and IIS experience highly desired.

Pre-Employment Requirements

Driver's License.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning Infant at Work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by email to [e-mail]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.