Management Analyst [3 POSITIONS]

State of Ohio; Kentucky; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Multiple pay increases over the first

Free Parking

Free Gym Access & Walking Path

Daycare On-site

Cafeteria On-site

Job summary

Ohio Department of Public Safety - Bureau of Motor Vehicles/Field Operations in Columbus, OH seeks a Management Analyst to monitor and analyze operations, advise leadership, and coordinate IT project modifications. You will liaise across divisions, test new system changes, and document requirements and test plans.

The role includes coordinating meetings, supporting Deputy Registrar operations, and ensuring performance through cross-team collaboration with IT developers and administrative staff.

Qualifications

• 2 yrs. trg. or 2 yrs. exp. in research & analysis & written documentation of findings.
• Undergraduate core program in business or public administration or related field of study.
• Equivalent of Minimum Class Qualifications For Employment noted above.

Responsibilities

• Monitor & analyze operations, systems or procedures to determine improvements.
• Provide technical assistance & advice to divisional staff in decision making by researching & analyzing operations.
• Act as liaison between Field Operations & other divisions; test & pilot IT delivery systems; identify & provide corrective solutions.
• Schedule, coordinate & attend application system modification meetings; provide justification, analysis & feedback.
• Monitor Deputy Registrar operating systems to ensure performance; coordinate with IT teams; prepare user stories and test plans.

Skills

Operational and Administrative Support

Education

Undergraduate core program in business/public administration

Job description

Ohio Department of Public Safety - Bureau of Motor Vehicles/Field Operations

Report in Location: 1970 West Broad Street, Columbus, OH 43223

Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***

Perks of Working for the Ohio Department of Public Safety

• Multiple pay increases over the first years of service!
• Free Parking!
• Free Gym Access & Walking Path!
• Daycare On-site!
• Cafeteria On-site!

What You'll Do as a Management Analyst

• Under the direction of the Assistant Chief of Central Operations, monitor & analyze operations, systems or procedures of assigned agency to determine needed improvements & research proposed programs, policies &/or legislation to determine feasibility or impact of implementation:
• Provide technical assistance & advice to divisional employees, supervisors, chiefs, & administrators in decision making by researching & analyzing existing operations, systems, & procedures to determine where necessary improvements are needed;
• Act as a liaison between Field Operations & other divisions when dealing with applications, programs, &/or technical matters; Perform testing &/or piloting of all Field Operations application delivery systems & program modifications; Identify & provide corrective solutions to testing problems;
• Schedule, coordinate, & attend application system modification committee meetings; Provide justification, analysis & feedback;
• Continually monitor & analyze Deputy Registrar operating systems to ensure desired performance; Recognize & coordinate with various IT Development teams for needed improvements & fixes; Prepare written User Stores to provide instructions for software changes; Prepare written test plans to ensure IT updates are functioning as desired.

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Option 1

• 2 yrs. trg. or 2 yrs. exp. in research & analysis & written documentation of findings.

Option 2

• Or completion of undergraduate core program in business or public administration or related field of study.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Operational and Administrative Support