Management Analyst 3

State of Washington

Tumwater (WA)

Hybrid

USD 77,000 - 104,000

Full time

8 days ago

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Benefits offered by this job

Telework/hybrid eligible

Teamsters 117 represented

Bereavement leave

Job summary

The Washington State Department of Corrections is seeking a Management Analyst 3 to support the Information Governance Unit. The role focuses on managing electronic records, eDiscovery, and public records responses, while helping develop strategic goals for information governance compliance.

You will analyze statistics, perform searches, and provide recommendations to improve processes, training, and tools.

Qualifications

Ability to independently research, analyze and make clear recommendations.
Advanced level proficiency in MS Excel for data analysis, including extracting large data sets, applying formulas and creating visuals.
Minimum of 1 year experience working with electronic records, search and retrieval across media.
Familiarity with electronic system design/layout and hardware.
Ability to read and interpret complex data, requests, and technical documentation, meeting deadlines.
Ability to handle a high-volume workload under stress while maintaining accuracy.

Responsibilities

Serve as a technical resource to staff agency-wide to facilitate compliance with public records requests and information management, including litigation discovery.
Conduct daily search and retrieval of electronic information in various formats (emails, files, drives, etc.).
Maintain and update trainings/presentations on information governance for staff.
Use software to apply audio/video redactions and exemptions.
Analyze information governance statistics and trends to support strategic plans and reporting to leadership.
Update internal/external sites to educate and inform DOC Information Governance policy and practice.
Identify opportunities to improve processes, tools, and overall compliance.

Skills

MS Excel (advanced)

Public records requests

Electronic records

Education

Bachelor's degree in related field

Tools

eDiscovery tool

Enterprise Vault

Exchange Online Archive

SharePoint

Job description

Location: Headquarters| Tumwater, WA

Salary Range: $77,424 - $104,052 Annually

This is a telework/hybrid eligible position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. However, employees will be required to commute to Department Headquarters on an as needed basis.

This position is represented by the Teamsters 117 bargaining unit.Are you detail-oriented, analytical, and interested in the intersection of technology, information, and public service? As a Management Analyst 3 (MA3) within the Information Governance Unit, you’ll play an important role in protecting the Washington State Department of Corrections’ information, improving efficiency, and supporting the Department’s commitment to transparency and accountability.

Description

Management Analyst 3

Full Time | Permanent

Location: Headquarters| Tumwater, WA

Salary Range: $77,424 - $104,052 Annually

The Management Analyst 3 assists with the management and analysis of electronic records and information while helping develop strategic goals and recommendations to support Information Governance program compliance. You’ll perform critical electronic searches, including eDiscovery, to support the Department’s Public Records response and other information governance activities.

In this role, you’ll serve as a consultant on unit-wide operations and performance, helping identify opportunities to improve processes, develop tools and strategies, and strengthen technical compliance. Your work will help mitigate organizational risk, increase efficiency, improve staff training, and ensure information is managed responsibly and effectively.

Through thoughtful analysis, collaboration, and innovative problem‑solving, you’ll help safeguard DOC resources and reputation while supporting an information governance program that strengthens the Department’s ability to serve its employees, partners, and communities.

A Completed Application Packet Will Include

A cover letter regarding your interest in this position with our agency
A detailed resume
Three professional references

Duties

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Management Analyst 3, some of your duties will include:

Serving as a technical resource to staff agency wide to facilitate agency compliance with public records requests, interagency requests, records and information management, and litigation discovery involving electronic records and information which could look like:
- Providing technical assistance to staff as needed in retrieving, storing and transferring electronic records and information
- Conducting daily search and retrieval of electronic information in its various formats (.pst’s, external drives, text messages, im’s, social media pages, portable drives, metadata, email, etc…)
- Maintaining and updating electronic record and information specific trainings and presentations to provide to various levels of agency staff
- Using software to apply audio and video redactions and exemptions
Conducting research and analysis in order to formulate recommendations regarding Information Governance statistics and trends to be used in developing strategic plans, goals and action plans including:
- Independently collecting and analyzing public records statistics, creating both weekly, monthly, and annual reports that outline public disclosure trends for reporting to agency executive leadership and external agencies
- Analyzing agency recording retention behavior and trends and report on agency wide compliance and efficiency
- Reviewing quarterly and annual litigation trends tied to public records requests
Updating and maintaining internal and external sites and systems to keep both the agency and the public educated and informed regarding DOC Information Governance policy and practice
Other duties as assigned

Qualifications

What we need (required qualifications):

A demonstrated ability to independently research, analyze and make clear recommendations
Advanced level proficiency in MS Excel for data analysis
- Experience including extracting large data sets, reviewing, prepping data, applying formulas and filters, and creating chart and graph visuals
A minimum of 1 year experience working with electronic records, search and retrieval
- Experience includes searching for electronic files in various digital media, such as email, file servers, portable storage and other electronic systems
Familiarity with electronic system design/layout, systems/hardware
Ability to read and interpret request language, complex data, and technical documentation, completing projects on schedule and within specifications
Demonstrated ability to handle a high‑volume workload under stress and time constraints while maintaining accuracy

What Will Make Your Application Stand Out (preferred Qualifications)

Working knowledge/experience using current Microsoft eDiscovery (or another comparable eDiscovery tool)
Three years of experience conducting research and analyzing policies, laws, rules, or regulations or comparable combination of graduate education and experience
Knowledge and use of the Enterprise Vault and/or Exchange Online Archive. Advanced-level proficiency with Microsoft SharePoint
A Bachelor's degree in a related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or foreign equivalent
Experience with technical assistance and/or software testing. Experience creating or leading training for staff
Working knowledge or the legal requirements relating to litigation and/or public records compliance under RCW 42.56
Customer service and/or program support experience

Supplemental Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values

Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well‑being. We honor those who advance safety for all.
Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

Important Notes

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I‑9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i‑9‑central/form-i‑9‑acceptable‑documents
DOC does not use E‑Verify; therefore, we are not eligible to extend STEM‑Optional Practice Training (OPT). For information, please visit www.uscis.gov.
This recruitment may be utilized to fill more than one position.
Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non‑related professionals, such as educators or other professional associates.
Please note: Phone number AND email address are required for all professional references.
A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
We are committed to maintaining a drug and alcohol‑free work environment, and our employees are expected to comply with all state and federal laws. A pre‑employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self‑defense and/or de‑escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

Telework Details

This position may be allocated for telework. If authorized for the role, work may be performed from your home or another off‑site location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state‑issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer

As an employee of the Department of Corrections, your work‑life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

Remote/telework/flexible schedules (depending on position)
Up to 25 paid vacation days a year
8 hours of paid sick leave per month
12 paid holidays a year
Generous retirement plan
Flex Spending Accounts
Dependent Care Assistance
Deferred Compensation and so much more!
Teamsters 117 represented positions receive 3 days of bereavement leave.

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509‑630‑9160. For TTY service, please call the Washington Relay Service at 7‑1‑1 or 1‑800‑833‑6388.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read About Our Benefits

The following information describes typical benefits available for full‑time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full‑time work (e.g. part‑time); view the job posting for benefits details for job types other than full‑time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax‑deferred dollars toward their health care expenses. Employees are also covered by basic life and long‑term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre‑tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well‑being of employees.

Retirement And Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre‑tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not‑for‑profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full‑time and part‑time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full‑time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part‑time employees who are in pay status during the month of the holiday qualify for the holiday on a pro‑ratio basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full‑time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full‑time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part‑time employees will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full‑time employees accrue vacation leave at the rates specified in WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA). Full‑time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part‑time employees accrue vacation leave hours in accordance with WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA) on a pro‑ratio basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment.

Pay status includes hours worked, time on paid leave, and paid holiday.

As provided in WAC 357‑58‑175, an employer may authorize a lump‑sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357‑31‑165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01‑07‑2026

Are you a current DOC employee?

Do you have the demonstrated ability to independently research, analyze and make clear recommendations?

If you indicated having the demonstrated ability to independently research, analyze and make clear recommendations, please describe this experience in detail to include dates and places of employment. If you do not have this experience, please put NA. See resume will be considered an incomplete answer.

Which one of the following best describes your highest level of Microsoft Excel skills? (To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level; to qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels; to qualify for the Expert level, you must also be able to perform the functions at Basic, Intermediate, and Advanced levels.)

I do not have enough skills to meet the definition of the Basic level below
BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks
INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot Charts; insert and modify graphic objects in a worksheet
ADVANCED: Experience including extracting large data sets, reviewing, prepping data, applying formulas and filters, and creating chart and graph visuals
EXPERT: Experience including extracting large data sets, reviewing, prepping data, applying formulas and filters, and creating chart and graph visuals

Do you have a minimum of 1 year experience working with electronic records, search and retrieval to include searching for electronic files in various digital media, such as email, file servers, portable storage and other electronic systems?

If you indicated having experience working with electronic records, search and retrieval to include searching for electronic files in various digital media, such as email, file servers, portable storage and other electronic systems, please describe this experience in detail to include dates and places of employment. If you do not have any or sufficient professional references, please include non‑related professionals, such as educators or other professional associates.

Please select all knowledge, skills, abilities and/or competencies in which you have experience with:

Working knowledge/experience using current Microsoft eDiscovery (or another comparable eDiscovery tool)
Three years of experience conducting research and analyzing policies, laws, rules, or regulations or comparable combination of graduate education and experience
Knowledge and use of the Enterprise Vault and/or Exchange Online Archive
Advanced-level proficiency with Microsoft SharePoint
Experience with technical assistance and/or software testing. Experience creating or leading training for staff
Working knowledge or the legal requirements relating to litigation and/or public records compliance under RCW 42.56
Customer service and/or program support experience
I do not have any of the above knowledge, skills, abilities and/or competencies listed above

How did you hear about this opportunity?

Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com
Indeed
DOC social media (Facebook, LinkedIn, Twitter)
Job/career fair
Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder)
WorkSource
Veteran outreach
Referral from current DOC employee
Other

If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents)