Office Assistant 3 - Moses Lake

Washington State Department of Correction; Moses Lake (WA); On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

Vacation & Sick Leave

Paid Holidays

Personal Leave

FSA

DCAP

Deferred Compensation

Job summary

Washington State Department of Corrections in Moses Lake, WA, is seeking an Office Assistant 3 (OA3) for the Community Corrections Division. The position handles file management, clerical tasks, front desk support, and works 8:00 am to 5:00 pm, Monday through Friday.

Responsibilities include greeting clients, managing a multi-line phone system, preparing reports, handling mail, and maintaining confidential documents.

Qualifications

• High school diploma or GED equivalent.
• Six months of clerical experience that includes a basic knowledge of Microsoft Word, Outlook, and Excel.

Responsibilities

• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Prepare a variety of reports, correspondence, and confidential documents.
• Manage and archive office files.
• Database entry and retrieval from various systems, such as OMNI, JABS, WATCH and OnBase.
• Independently and timely compose, send, and respond to emails.
• Process incoming/outgoing mail.

Skills

Confidentiality

Effective communication

Attendance reliability

Database navigation

Proofreading/Written accuracy

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

Office Assistant 3 (OA3)

Community Corrections Division

Moses Lake, WA

[DOC WFSE Monthly Salary Range 39: $3,849.00 to $5,124.00]

• If you are viewing this posting from an external job site (such as Indeed), copy/paste and search via the following link to apply directly to this and other positions within our agency: https://www.governmentjobs.com/careers/washington/doc

DOC's mission is to improve public safety by positively changing lives.

Our agency is looking to fill a full-time, permanent Office Assistant (OA3) vacancy within the Community Corrections Division. This position works for the Moses Lake Field Office located at 530 S. Interlake Road, Moses Lake, WA 98837. Under general supervision from the Community Corrections Supervisor (CCS), this position performs file management and routine, advanced clerical support tasks for the CCS, Community Corrections Officers (CCOs), and the unit. Working independently, you will also provide front desk/reception support. Work hours: Monday-Friday, 8:00 am to 5:00 pm.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

Provide office assistant and clerical support.

• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Prepare a variety of reports, correspondence, and confidential documents.
• Manage and archive office files.
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information), (JABS), (WATCH) and OnBase.
• Independently and timely compose, send, and respond to emails.
• Process incoming/outgoing mail.

Miscellaneous clerical duties.

• Manage office equipment, building issues, and office supplies.
• Assist with meeting agendas, scheduling, and transcribing minutes.

Other duties as assigned.

Required Qualifications

• High school diploma or GED equivalent.
• Six months of clerical experience that includes a basic knowledge of Microsoft Word, Outlook, and Excel.

The successful candidate will possess the following skills and abilities:

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases and a variety of computer platforms/applications.
• Ability to proofread written material and identify and correct errors, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, supervised individuals, stakeholders, and public.

Desirable Qualifications

• Effective oral and written communication skills in routine as well as emergency situations.
• Ability to write clearly, concisely, and factually.
• Ability to analyze and solve problems under highly stressful or adverse situations.
• Ability to interact on a regular daily basis with the public, clients, co-workers, and stakeholders in a positive and professional manner.

Vision

Working together for safer communities.

Mission

Improving public safety by positively changing lives.

Our Commitment

To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

For more information about our agency, visit our Mission & Vision.

The WA State Department of Corrections (DOC) is an equal opportunity employer

and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES

• This recruitment may be used to fill more than one position. If this position is represented by the Washington Federation of State Employees (WFSE), this recruitment may be used to fill additional positions up to sixty days after all listed positions have been filled.
• References: A minimum of three professional references with a valid email and phone number for each is required. Although current and recent supervisors are preferred, a professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates. If you are entering your references in the online application (preferred), complete the following fields:
  • First and Last name
  • Title (include their relationship to you, for example: Field Administrator, former supervisor)
  • Phone
  • Email
  • Address Line 1 (list the name of the reference's organization)
• Salary is based on skills and abilities that apply to the primary functions of the role and/or years of experience and is decided at the time a final offer of employment is made. The salary range listed in the job posting includes steps A-M. Within a permanent salary range, step M is a longevity step, it is typically gained six years after being assigned to step L.
• Work with or near incarcerated or supervised individuals: This position may work directly with or near incarcerated or supervised individuals in a potentially hazardous setting. Take this into account before applying.
• Background and criminal record history checks will be conducted prior to employment. Information gathered may not preclude employment, but it will be considered in determining your suitability for the position.
• Pre-employment drug test: A drug test may be administered as part of the pre-employment process. Applicants who test positive for a controlled substance may be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure you could expect in this position.
• Verification Form I-9: The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of Form I-9’s list of acceptable documents. Note: DOC does not use E-Verify. We are not able to partake in STEM Optional Practice Training (OPT).
• Foreign equivalent degrees: If your degree was awarded outside the United States, you may be required to provide a credential evaluation report if your education is used to meet the minimum requirements. Request a report from www.wes.org and www.aice-eval.org.
• Represented position: This position is represented by the Washington Federation of State Employees (WFSE).

What We Offer

Your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides a generous retirement plan and comprehensive family insurance for medical, dental, and vision, additional perks might include:

• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred Compensation Program (DCP)
• And more! Visit our benefits page for more information.

Retirement Options

State employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer-contributed retirement programs within PERS. For additional information, refer to the Department of Retirement Systems or call 800-547-6657.

For questions about this recruitment or to request reasonable accommodation in the application process, contact [e-mail] (Talent Acquisition Recruiter/HRC4) or 360-522-6304. Make sure you reference the recruitment/job # listed above, it begins with 2026-.

For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.