Management Analyst

DLA Careers; Cleveland (OH); On-site; USD 111,000 - 144,000; Full time

Job summary

Defense Logistics Agency seeks a Management Analyst to advise the Portfolio Manager on evaluating ERP programs on the SAP platform and to guide improvements across multiple portfolios. The role requires analyzing program metrics, developing SOPs, and coordinating across contracts and portfolios.

The position involves project management, research on sensitive studies, funding tracking, and producing final reports with actionable recommendations.

Qualifications

• Specialized experience in managing and evaluating program operations.
• Experience analyzing management metrics and trends.
• Ability to develop standard operating procedures and train staff.
• Experience coordinating across multiple portfolios and contracting actions.

Responsibilities

• Analyst and advisor to the Portfolio Manager evaluating ERP programs on SAP.
• Manage special studies across PEO portfolios focusing on continuous improvement.
• Act as Project Manager and researcher on sensitive studies crossing functional areas.
• Recommend new methods to improve efficiency and monitor workload metrics.
• Develop final reports and recommendations on management issues.
• Track and reconcile portfolio financials, funding, and obligations.
• Liaise on contract actions, milestones, and inter-organizational agreements.
• Utilize ServiceNow and dashboards to extract KPIs and trends for process improvement.

Skills

Program management

Metrics analysis

Data interpretation

SOP development

Stakeholder communication

Project management

Tools

ServiceNow

Project management dashboards

Job description

Summary

See below for important information regarding this job.

Summary

See below for important information regarding this job.

Position will be filled at any of the locations listed below.

• Battle Creek, MI: $106,437 - $138,370
• Columbus, OH: $111,065- $144,386
• Dayton, OH: $110,401- $143,523
• Fort Belvoir, VA: $121,785- $158,322
• New Cumberland, PA: $121,785- $158,322
• Ogden, UT: $106,437 - $138,370
• Philadelphia, PA: $117,284- $152,471
• Richmond, VA: $111,183- $144,540

Duties

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• Serves as an analyst and advisor to the EBS Portfolio Manager, on the evaluation of the effectiveness of programs and operations ERP set of applications on the SAP Platform
• Executes projects of special interest to the PEO and the Director, DLA Information Operations and manages special programs on internal organizational issues focusing on continuously improving and monitoring the complex management programs assigned.
• Serves as a Project Manager, researcher, and expert advisor on special studies crossing PEO functional areas, or across a single PEO portfolio, which are highly sensitive in nature and immediacy.
• Recommends new methods and procedures to enhance the efficiency of operations within the PEO, plans and schedules projects, organizes materials, analyzes and coordinates as appropriate.
• Develops final reports and recommendations on a variety of management issues involving a variety functional business community.
• Tracks and reconciles portfolio financials, monitoring allocation, commitment, and obligation data across PEO programs to ensure adequate funding for operational and development initiatives.
• Serves as a liaison for portfolio contract actions, tracking acquisition milestones, deliverable deadlines, contract periods of performance, and inter-organizational support agreements to prevent gaps in service.
• Utilizes enterprise reporting tools, including ServiceNow and project management dashboard solutions, to extract, synthesize, and monitor workload metrics...
• ...lifecycle ticket resolution trends, and portfolio key performance indicators (KPIs) in support of continuous process improvement.
  

Requirements

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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Pre-Employment Physical: Not Required
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6.

Qualifications

To qualify for a Management Analyst, your resume must support:

• Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes but is not limited to:
• Keeps management abreast of program operations, identifying shortcomings/deficiencies, and recommending necessary corrective action.
• Evaluates program management-related metrics and conducts trend analyses.
• Analyzes pertinent management data and develops statistical and narrative data to justify any changes and recommendations.
• Establishes standard operating procedures and ensures that office personnel trained on all internal management and organizational procedures, policies, and guidelines.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

This position will close when it receives 100 applications which may be sooner than the close date.

As required by 5 C.F.R.

• 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R.
• 1194).
  

For Important General Applicant Information and Definitions go to:

http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants:

This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal.

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.