Management Aide - Summit Lake

Akronhousing; Akron (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

AMHA in Akron, OH seeks a Housing Clerk to assist the Housing Manager with daily operations, record keeping and tenant relations. You will handle leases, billing and occupancy data, process work orders, and support payroll and reporting activities.

The role requires a high school diploma with clerical experience and basic bookkeeping. A valid Ohio driver’s license and insurability are required, with opportunities for growth and benefits through AMHA.

Qualifications

• High school diploma or equivalent with 1 year clerical experience.
• Basic knowledge of bookkeeping procedures.
• Proficiency with word processing and spreadsheet programs.
• Rent Calculation certification preferred within one year of employment.
• Valid Ohio driver's license and insurability.

Responsibilities

• Assist Housing Manager with operation of housing development and record keeping.
• Print, distribute and close work orders; provide information to tenants.
• Perform routine bookkeeping; maintain lease, billing, and delinquent rent records.
• Prepare payroll and verify confidential information; manage schedules and reports.
• Supervise temporary workers and maintenance staff; other duties as assigned.

Skills

Clerical experience

Basic bookkeeping

Customer service

Word processing

Spreadsheets

Microsoft Outlook

OnBase

Education

High school diploma or equivalent

Rent Calculation certification (preferred)

Tools

Outlook

OnBase

Job description

Akron, OH, US

3 days ago Requisition ID: 1722

Reports to: Property Manager

Date: February 2026

FLSA Status: Non-exempt - Clerical Bargaining Unit

New Hire: $21.25 Hourly

AMHA offers a culture devoted to everyone being equally valued, a comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.

General Purpose:

To assist the Housing Manager in all aspects of the overall operation of the housing development, including record keeping, data collection and recording, bookkeeping, lease-ups, move-outs, inspections, maintaining AMHA policies, and promoting tenant relations.

Essential Duties and Responsibilities:

Respond to inquiries from current and prospective tenants and the general public, providing information in accordance with AMHA policies and procedures. Must maintain in-depth knowledge of AMHA policies and procedures.

• Print, distribute and close work orders on computers for needed maintenance for units and provide tenants with information and assistance as needed.
• Perform routine bookkeeping and clerical duties at the direction of the Property Manager or Asst. Property Manager. Maintain and originate records concerning leases, billing and delinquent rent accounts, perform routine calculations to check balances, track refunds, rent charges and repair costs. Type eviction letters and other communications to tenants. Maintain Outlook calendar. Maintain and report account records on computer (e.g., vacancy, delinquent report) for use by other staff. Post data concerning vacancies to assist in maintaining occupancy rate. Prepare payroll and verify other personal and confidential information. Enter various data in computer. Prepare reports as required. Maintain files. Assist with adding rent calculations certification
• Give appropriate guidance to temporary workers, volunteers, and maintenance personnel.

Ordering supplies

Other duties as assigned.

OnBase

Conduct showings

Pre-lease paperwork

Pest Control notices or other notices to residents.

Building notices (water shut offs, alarm testing etc)

Creating and Maintaining the Key Fob system

Vehicle registration and parking permits

Pet registrations

Minimum Qualifications, Education and Certifications:

High school diploma (or equivalent) and one year of clerical experience and knowledge of basic bookkeeping procedures. Basic knowledge of computer and office equipment. Demonstrated proficiency with word processing and spreadsheet programs. Rent Calculation certification preferred but required within one (1) year of employment. Demonstrated customer service skills required. Must have a valid Ohio Driver's License and be insurable under AMHA.

Physical Requirements.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Physical demands may include kneeling, reaching, pushing, fingering, manipulating, talking, hearing, sitting for extended periods, crouching, standing for extended periods, stooping, walking, lifting up to 10 lbs. and repetitive motion using a keyboard, telephone and calculator. The visual acuity requirements include viewing a computer monitor and extensive reading.

Working Conditions.

Office environment. May travel between offices and spend workdays at different offices.