Management Aide - Summit Lake

Akron-Metropolitan-Housing-Authority; Akron (OH); On-site; USD 24,000 - 34,000; Full time

Job summary

Akron Metropolitan Housing Authority is seeking a Housing Assistant to support the Housing Manager in all aspects of the development's operations, including record keeping, data collection, and tenant relations.

This non-exempt clerical position in Akron, OH offers a starting wage of $21.25 per hour and includes a comprehensive benefits package; duties include responding to inquiries, processing work orders, and maintaining files.

Qualifications

• High school diploma or equivalent.
• One year of clerical experience.
• Basic knowledge of bookkeeping procedures.
• Rent Calculation certification preferred but required within one year.
• Must have a valid Ohio driver’s license and be insurable.

Responsibilities

• Respond to inquiries from tenants and the public per AMHA policies.
• Print, distribute and close work orders; assist tenants as needed.
• Perform routine bookkeeping and clerical duties; maintain records.
• Guide temporary workers, volunteers, and maintenance personnel.
• Order supplies and perform miscellaneous duties as assigned.
• Assist with showings, pre-lease paperwork, and notices to residents.

Skills

Customer service

Clerical experience

Bookkeeping basics

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Akron, OH, US

Reports to: Property Manager

Date: February 2026

FLSA Status: Non-exempt - Clerical Bargaining Unit

New Hire: $21.25 Hourly

AMHA offers a culture devoted to everyone being equally valued, a comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.

General Purpose:

To assist the Housing Manager in all aspects of the overall operation of the housing development, including record keeping, data collection and recording, bookkeeping, lease-ups, move-outs, inspections, maintaining AMHA policies, and promoting tenant relations.

Essential Duties and Responsibilities:

• Respond to inquiries from current and prospective tenants and the general public, providing information in accordance with AMHA policies and procedures. Must maintain in-depth knowledge of AMHA policies and procedures.
• Print, distribute and close work orders on computers for needed maintenance for units and provide tenants with information and assistance as needed.
• Perform routine bookkeeping and clerical duties at the direction of the Property Manager or Asst. Property Manager. Maintain and originate records concerning leases, billing and delinquent rent accounts, perform routine calculations to check balances, track refunds, rent charges and repair costs. Type eviction letters and other communications to tenants. Maintain Outlook calendar. Maintain and report account records on computer (e.g., vacancy, delinquent report) for use by other staff. Post data concerning vacancies to assist in maintaining occupancy rate. Prepare payroll and verify other personal and confidential information. Enter various data in computer. Prepare reports as required. Maintain files. Assist with adding rent calculations certification
• Give appropriate guidance to temporary workers, volunteers, and maintenance personnel.

Ordering supplies

Other duties as assigned.

OnBase

Conduct showings

Pre-lease paperwork

Pest Control notices or other notices to residents.

Building notices (water shut offs, alarm testing etc)

Creating and Maintaining the Key Fob system

Vehicle registration and parking permits

Pet registrations

Minimum Qualifications, Education and Certifications:

High school diploma (or equivalent) and one year of clerical experience and knowledge of basic bookkeeping procedures. Basic knowledge of computer and office equipment. Demonstrated proficiency with word processing and spreadsheet programs. Rent Calculation certification preferred but required within one (1) year of employment. Demonstrated customer service skills required. Must have a valid Ohio Driver’s License and be insurable under AMHA.

Physical Requirements.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

Physical demands may include kneeling, reaching, pushing, fingering, manipulating, talking, hearing, sitting for extended periods, crouching, standing for extended periods, stooping, walking, lifting up to 10 lbs. and repetitive motion using a keyboard, telephone and calculator. The visual acuity requirements include viewing a computer monitor and extensive reading.

Working Conditions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

Office environment. May travel between offices and spend workdays at different offices.