Managed Workforce Solutions – Product Manager

Hewlett-Packard Company; Boise (ID); On-site; USD 120,000 - 150,000; Full time

Job summary

Hewlett-Packard Company is seeking an experienced professional to lead product support and solution portfolio planning. The role requires over 12 years of experience in Service Business Management and involves responsibilities including driving business improvements and managing revenues.

Candidates will benefit from advanced knowledge in IT and services, with strong problem solving and project management skills. Join us to help transform customer businesses through innovative IT solutions.

Qualifications

• Demonstrated mastery of Service Business Management.
• Advanced experience in delivery, solution architecting or business planning.
• Solid understanding of business planning methods and business acumen.

Responsibilities

• Leads product support and solution portfolio planning.
• Represents services on product or solution core teams.
• Identifies root causes and develops solutions for business improvements.
• Works across regions to develop new services and solutions.
• Responsible for revenue and margin contribution.

Skills

AI technologies for the Workforce

Services and Solutions development

Selling through the Channel

High knowledge of IT and services industry

Problem solving abilities

Project/program management

Presentation skills

Negotiation/influencing skills

Education

12+ years in Service Business Management

Job description

Responsibilities:

• Leads and develops product support or solution portfolio planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
• Represents services on product or solution portfolio core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.
• Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.
• Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.
• Responsible for revenue and margin contribution for a set of (more than one) solutions or services.
• Provide leadership in the development, and execution of the HP Services Vision – helping customers transform their business and derive measurable business value from their IT investment.
• Utilizes technical and business skills to lead complex cross‑functional activities that have a high impact on the services business.
• Provides mentoring and guidance to peers and lower level employees.

Education and Experience Required:

• Typically 12+ years to demonstrate mastery of Service Business Management.
• Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking business management role.

Knowledge and Skills:

• AI technologies for the Workforce
• Services and Solutions development
• Selling through the Channel
• High knowledge of IT and services industry.
• In-depth and broad knowledge of company organization, functions, culture, HPS services portfolio, routes to markets, and end to end processes.
• Unique mastery and recognized authority in area of responsibility. Need solid technical, and state‑of‑the‑art functional, or business knowledge.
• Highly developed problem solving abilities.
• Demonstrated ability to lead and inspire teams, develop relationships across organizations and accomplish goals under pressure situations. Strong skills in exercising independent judgment.
• Ability to correctly design reports and interpret their output.
• Highly developed project/ program management and change management skills. Solid understanding of business planning methods and business acumen.
• Excellent presentation skills. Highly developed negotiation/ influencing skills.