Managed Care Specialist

Creative Solutions Services, LLC; Nashville (TN); Hybrid; USD 39,000 - 52,000; Full time

Job summary

Creative Solutions Services, LLC seeks a Managed Care Specialist in Nashville, TN for a 3-month hybrid assignment. You will determine client eligibility, coordinate schedules, conduct client interviews, prepare case data for attorneys, and manage casework with proper documentation.

The role requires a bachelor's or associate degree; paralegal background and legal environment experience are a plus. Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint is expected, along with

Qualifications

• Must have a bachelor's or associate degree.
• A background in Paralegal studies is a plus.
• Work experience in a legal environment is a plus.
• Customer service or call center experience is a plus.
• Proven technical skills (e.g., Word, Excel, Outlook, PowerPoint, SharePoint).
• Excellent time management with ability to prioritize deadlines with minimal supervision.
• Excellent verbal and written communications skills.
• Keen attention to detail and adherence to deadlines.
• Strong time management, note-taking, email organization, and distribution skills.
• Critical thinking and problem-solving skills.

Responsibilities

• Determine individual and family eligibility for our Client's care programs.
• Assist in coordinating and communicating schedules to internal/external Clients.
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
• Timely management of casework, including proper documentation and case resolution.
• Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
• Work efficiently / effectively in multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist leadership team, as necessary.

Skills

Time management

Verbal and written communication

Attention to detail

Critical thinking

Customer service

Education

Bachelor's or Associate degree

Paralegal studies background

Tools

Microsoft Word

Excel

Outlook

PowerPoint

SharePoint

Job description

Title: Managed Care Specialist

Location: Nashville, TN (Hybrid)

Duration: 3 Months

Interview type: Either Web Cam or In Person

NOTE:

• Candidate Must Be Local
• The position is a hybrid position in downtown Nashville, TN. Candidate will work onsite and remotely based on the team's schedule

Job Description:

• Determine individual and family eligibility for our Client's care programs.
• Assist in coordinating and communicating schedules to internal/external Clients.
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
• Timely management of casework, including proper documentation and case resolution.
• Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
• Work efficiently / effectively in multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist leadership team, as necessary.

Requirements and Skills

• Must have a bachelor's or associate degree.
• A background in Paralegal studies is a plus.
• Work experience in a Legal environment a plus.
• Customer service or call center experience a plus.
• Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
• Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
• Excellent verbal and written communications skills.
• Keen attention to detail and adherence to deadlines.
• Strong time management, note-taking, email organization, and distribution skills.
• Critical thinking and problem-solving skills.