Managed Care Coordinator ( Provider Enrollment )

Thecentermemphis; Memphis (TN); Hybrid; USD 40,000 - 69,000; Full time

Job summary

St. Jude Children's Research Hospital in Memphis seeks a Senior Managed Care Specialist (Provider Enrollment) to manage provider enrollment, credentialing and related tasks for hospital-employed or contracted physicians in contracted insurance programs.

This role emphasizes collaboration with internal and external teams and adherence to policies. The position requires two days on-site weekly and a strong healthcare office background, with EPIC and CredentialStream experience preferred.

Qualifications

• 4+ years of experience in healthcare, academic or research setting.
• Experience in healthcare office environment with understanding of managed care contracts and reimbursement models.
• Experience with provider enrollment and credentialing processes is desirable.

Responsibilities

• Execute and manage managed care tasks within own area (enrollment, credentialing, claims, payor issues).
• Coordinate with internal and external teams to resolve issues.
• Support payer communications and documentation.
• Manage denial issues related to contracts and enrollment; monitor compliance with guidelines.
• Perform other duties to meet department goals.
• Maintain regular and predictable attendance.

Skills

Healthcare experience

Provider enrollment understanding

Credentialing knowledge

Communication skills

Education

High school diploma/GED

Tools

EPIC

CredentialStream

Job description

Better at Work. Better at Life. When you work at St. Jude, you’ll join a highly collaborative work culture that inspires you every day to be your best. With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world-class institution. This includes work-life balance with generous paid time-off and on-campus conveniences that make life a little easier. Join us and you’ll quickly see why St. Jude is consistently ranked by our employees on Glassdoor as a “Best Place to Work.”

The Senior Managed Care Specialist (Provider Enrollment) is responsible for managing provider enrollment duties and tasks, implementing and maintaining all data and activities related to the enrollment of hospital employed or contracted physicians into all contracted insurance programs, including State Medicaid programs. Their primary goal is to ensure efficient and cost-effective healthcare delivery while maintaining high-quality standards.

This position requires minimum of 2 days/week onsite

Job Responsibilities:

• Independently execute and manage managed care tasks within own area of responsibility (e.g., provider enrollment and credentialing, claims, payor issues).
• Work closely with internal and external teams (e.g., clients, customers) to coordinate, clarify information, and resolve issues.
• Support payer communications efforts (e.g., new publications, guidelines) and other supportive documentation.
• Manage denial issues related to contractual, enrollment or credentialing issues in a timely manner; monitor own delivery for compliance with overall guidelines, policies & procedures.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

Minimum Education and/or Training:

• High school diploma/GED required.

Minimum Experience:

• Minimum Requirement: 4+ years of experience in a healthcare, academic or research setting.
• Experience in healthcare office environment with some understanding of managed care contract and reimbursement models.
• Manage denial issues related to contractual, enrollment or credentialing issues in a timely manner; monitor own delivery for compliance with overall guidelines, policies & procedures.
• Proven performance in earlier role.
• Experience with EPIC and CREDENTIALSTREAM preferred.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $29.00 - $50.50 per hour for the role of Managed Care Coordinator ( Provider Enrollment ).

Explore our exceptional benefits!

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.