Mall Security Officer — Flexible Hours & Weekly Pay

Securitas USA; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Competitive benefits

Flexible schedules

Job summary

Securitas USA seeks a Mall Security Officer to patrol a large indoor retail mall, monitor activity, and respond to incidents. You will provide directions, escort services, and assistance to shoppers while upholding mall policies and safety procedures.

Responsibilities include monitoring CCTV, coordinating with authorities when needed, and documenting incidents with accurate reports. Shifts may include days, evenings, weekends, and holidays. Training is provided.

Qualifications

• High school diploma or GED equivalent.
• Strong communication and customer service skills.
• Ability to remain calm during emergencies.
• Basic computer and report-writing skills.
• Ability to stand and walk for extended periods.

Responsibilities

• Patrol the mall, parking lots, and surrounding property on foot or in a vehicle.
• Monitor for theft, vandalism, trespassing, and suspicious activity.
• Respond to emergencies, disturbances, medical incidents, and customer service requests.
• Enforce mall policies, including youth supervision and safety procedures.
• Prepare detailed incident and activity reports.
• Coordinate with local law enforcement, fire departments, and EMS when necessary.
• Monitor CCTV cameras and security systems.
• Assist shoppers with directions, escorts, lost children, vehicle assistance, and other customer service needs.
• Conduct opening and closing security checks of entrances and common areas.

Skills

Communication skills

Customer service

Calm under pressure

Stamina for walking/standing

Report writing/basic computer skills

Education

High school diploma or GED

Job description

Securitas USA seeks a Mall Security Officer to patrol a large indoor retail mall, monitor activity, and respond to incidents. You will provide directions, escort services, and assistance to shoppers while upholding mall policies and safety procedures.

Responsibilities include monitoring CCTV, coordinating with authorities when needed, and documenting incidents with accurate reports. Shifts may include days, evenings, weekends, and holidays. Training is provided.