Mall Security Officer - Customer-Focused Patrol & Growth

Allied Universal; Flagstaff (AZ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Smart Tools: access to shifts

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer for a retail shopping mall in Flagstaff, AZ. The role focuses on patrolling the mall, maintaining a visible security presence, and delivering excellent customer service to shoppers, tenants, and staff.

This full-time position requires a valid driver’s license and will operate on a day-time schedule with multiple shifts. The pay rate is $21.65 per hour, and the role emphasizes teamwork, integrity, and a supportive culture within Allied Universal.

Qualifications

• Provide customer service to visitors, tenants, and staff while adhering to site policies and incident response procedures.
• Perform regular foot and vehicle patrols to deter unauthorized activity and identify security concerns.
• Respond to incidents calmly and professionally following site procedures and emergency protocols.
• Monitor access points and report hazards, policy violations, and maintenance needs to the appropriate personnel.
• Document patrols and incidents accurately per Allied Universal reporting requirements.

Responsibilities

• Provide customer service to shoppers, tenants, visitors, and staff by carrying out security-related procedures and site policies.
• Conduct regular foot/vehicle patrols throughout the mall to deter unauthorized activity and identify concerns.
• Respond to incidents and disturbances calmly, following established site procedures.
• Monitor access points and report suspicious activity and hazards.
• Document daily activities and incidents in line with reporting requirements.

Skills

Customer service

Patrol procedures

Emergency response

Report writing

Education

High school diploma

Job description

Allied Universal is seeking a Security Officer for a retail shopping mall in Flagstaff, AZ. The role focuses on patrolling the mall, maintaining a visible security presence, and delivering excellent customer service to shoppers, tenants, and staff.

This full-time position requires a valid driver’s license and will operate on a day-time schedule with multiple shifts. The pay rate is $21.65 per hour, and the role emphasizes teamwork, integrity, and a supportive culture within Allied Universal.