Mall Cleaning Ops Manager | Client & Team Leader

Workforce Solutions; Notre Dame (IN); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Competitive base salary

Company laptop and cell phone

Paid vacation/holiday

401K with company match

Health/Dental/Vision Insurance

Employee Assistance Program (EAP)

Employee Discount Program

Job summary

Peak Workforce Solutions (Newbold) in Mishawaka, IN seeks a Janitorial Account Manager to lead all cleaning and maintenance operations in a mall environment. You will supervise staff, coordinate with vendors, and ensure high standards of cleanliness, safety, and client satisfaction.

The role requires strong leadership, scheduling, budgeting, and problem-solving skills, with a proactive, “Whatever It Takes” attitude to meet service expectations and maintain a positive mall experience.

Qualifications

• Experience leading janitorial operations in large facilities.
• Proven ability to manage budgets, inventories and staffing.
• Strong leadership, communication and problem-solving skills.
• Customer-focused approach with tenants and mall management.

Responsibilities

• Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces.
• Ensure compliance with cleaning schedules and quality standards.
• Conduct regular inspections to maintain a clean, safe mall environment.
• Recruit, train, schedule, and supervise janitorial staff; provide coaching and feedback.

Skills

Staff supervision

Budget management

Vendor management

Client relations

Quality control

Safety compliance

Operations management

Scheduling

Tools

Facility management software

Job description

Peak Workforce Solutions (Newbold) in Mishawaka, IN seeks a Janitorial Account Manager to lead all cleaning and maintenance operations in a mall environment. You will supervise staff, coordinate with vendors, and ensure high standards of cleanliness, safety, and client satisfaction.

The role requires strong leadership, scheduling, budgeting, and problem-solving skills, with a proactive, “Whatever It Takes” attitude to meet service expectations and maintain a positive mall experience.