Mall Center Patrol Driver - Security & Customer Service

Allied Universal; Newport Beach (CA); On-site; USD 39,000 - 53,000; Full time

Job summary

Allied Universal in Newport Beach, CA, is seeking a Security Officer Unarmed Mall Center Patrol Driver. You will provide customer service, patrol retail areas, and respond to incidents while maintaining a visible security presence.

This full-time role requires a valid driver's license and involves daytime shifts with a consistent schedule. CPR/First Aid is preferred; ability to lift >20 lbs and basic computer or tablet use are assets. Compensation is $22/hour.

Qualifications

• Customer service experience in a retail or commercial setting.
• Ability to conduct regular and random patrols and report observations.
• Calm, problem-solving approach to incidents and urgent situations.
• Basic computer or tablet usage for report logging.

Responsibilities

• Provide customer service to tenants, visitors, shoppers, and employees per site procedures.
• Conduct regular patrols of common areas, parking structures, storefront perimeters and exterior areas.
• Respond to incidents, alarms, and medical situations in a calm, prompt manner; notify appropriate personnel.
• Monitor access points and document visitor activity and patrol observations.
• De-escalate concerns and assist visitors per site policies.

Skills

Customer service

Patrol procedures

Emergency response

Computer/tablet use

Education

High school diploma or equivalent

Tools

PC/Tablet usage

Job description

Allied Universal in Newport Beach, CA, is seeking a Security Officer Unarmed Mall Center Patrol Driver. You will provide customer service, patrol retail areas, and respond to incidents while maintaining a visible security presence.

This full-time role requires a valid driver's license and involves daytime shifts with a consistent schedule. CPR/First Aid is preferred; ability to lift >20 lbs and basic computer or tablet use are assets. Compensation is $22/hour.