Male Spa Concierge- Full-time

Hyatt Hotels; Austin (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading resort as a Full-time Male Spa Concierge at Miraval Austin Resort & Spa. Be part of a celebrated team and contribute to a transformative wellness experience while enjoying excellent benefits and a supportive work environment.

Benefits

Paid Days to experience Miraval

Wellbeing or Tuition Reimbursement

Discounted and Complimentary Hyatt Hotel nights

Medical, Prescription, Dental and Vision Insurance

401K with company match

Generous Paid Time Off program

Paid Family Bonding Time

Complimentary daily colleague meals

Employee Stock Purchase Plan

Access to resort facilities

Qualifications

• Must have open availability including evenings, weekends, and holidays.
• Professional demeanor and appearance required.

Responsibilities

• Check in guests at the Life in Balance Spa.
• Schedule and manage appointments.
• Maintain the spa facility including locker rooms and pool deck.

Skills

Communication

Stress Management

Task Prioritization

Education

CPR/First Aid Certificate

Tools

PMS System (ResortSuite)

Job description

Join us for this incredible opportunity to be part of our Spa team as a Full-time Male Spa Concierge at Miraval Austin Resort & Spa located in Austin, Texas. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America’s Best Resort Spa and Texas’ Best Resort Spa by World Spa Awards!

More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality.

The Spa Concierge is responsible for checking in guests at our Life in Balance Spa, scheduling and managing appointments and maintaining the spa facility including locker rooms, quiet lounge and pool deck. Individuals in this role will act as a liaison between guests, spa management and other departments of the resort when necessary.

• Must understand the basic principles of managing PMS system (ResortSuite)
• Capable of dealing with stressful situations calmly and professionally
• Must have excellent communication skills
• Must be computer literate and have the ability to learn various software programs/applications
• Must be able to prioritize tasks and handle multiple tasks simultaneously
• possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire
• Open availability including evenings, weekends and holidays is required
• Professional demeanor and appearance

We offer excellent benefits:

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year*
Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth*
Discounted and Complimentary Hyatt Hotel nights*
Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
401K with company match*
Generous Paid Time Off program*
Paid Family Bonding Time and Adoption Assistance*
Complimentary daily colleague meals
Employee Stock Purchase Plan*
Access to resort facilities including spa services, programs, hiking trails and fitness center

*Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.