Malay - International Audio/Video Remote Interpreters

Language Services Associates, Inc.; United States; Remote; USD 40,000 - 60,000; Part time

Job summary

Language Services Associates, Inc. is seeking qualified Malay-English interpreters to provide on-demand audio and video interpreting for LEP communities via our web-based platform. This is an independently contracted role available across the United States.

Responsibilities include handling calls promptly, delivering high-quality interpretation, ensuring confidentiality, and adhering to professional conduct and company policies in a fast-paced environment.

Qualifications

• Fluent in both English and Malay (spoken and written).
• Experience with web-based interpretation platforms or video calling tools preferred.
• Commitment to confidentiality and professional ethics in all interactions.

Responsibilities

• Provide effective audio and video interpreting through a web-based platform.
• Answer inbound calls in a timely manner.
• Provide superior customer service.
• Adhere to Code of Professional Conduct and maintain confidentiality.
• Follow policies and industry best practices for interpretation.

Skills

Bilingual English–Malay

Web platform

Customer service

Confidentiality

Tools

Web-based platform

Email

Microsoft Word

Job description

Overview:

As an audio/video interpreter for Malay in LSA's network of Independently Contracted Interpreters, you are responsible for handling audio and videocalls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

• Provide effective audio and video interpreting through a web based platform
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

Qualifications/Experience:

• Full fluency in both English and Malay
• Technology proficient (web-based platforms, email, Microsoft Word)
• An interpreting space that is quiet, secure, and free from outside noises
• 1+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026.

Originally posted on Himalayas