Make Team Lead- N1

Big Heart Pet Brands, Inc.; Tennessee; On-site; USD 70,000 - 90,000; Full time

Job summary

The J. M. Smucker Company is seeking a Team Leader to guide an operating shift, drive continuous improvement, and develop the team in safety, quality, and productivity.

You will manage staffing, coordinate cross-functional activities, and execute training plans to ensure high performance and flexible, self-sufficient teams. Responsibilities include leading meetings, tracking performance via scorecards, and partnering with QA, Logistics, and HR to meet shift goals.

Qualifications

• Proven leadership experience in manufacturing.
• Strong collaboration and communication across teams.
• Maintain an absenteeism rate of less than 3 days in 12 months.

Responsibilities

• Lead shift planning and staffing to meet team commitments.
• Drive continuous improvement and training on the shift.
• Monitor and review team scorecards, safety, quality and productivity.
• Coordinate with Make, Pack and Ship to ensure effective flow of materials.
• Develop and implement team skill matrices and training plans.

Skills

Strong leadership

Strong collaboration & communication

Absenteeism <3 in 12 months

Not active in progressive discipline

In current department for 12 months

No work restrictions for posting dept

Job description

Job Description

The Team Leader role is the leader of an operating shift responsible for the continuous improvement, training, and collective performance. Team performance is measured by the team scorecard and overall team skill development. This role will not be an automatic Tier 4 Role, but will allow the Selected Technician the Leadership Path to work Towards a Tier 4 in the Decatur Tier Progression System. Team Meetings/ Staffing Is responsible for the team’s total collective performance in all aspects (Safety, Quality & Productivity) Develop and implement a shift plan ready prior to the start of the team meeting that meets team commitments. Deploy resources in a flow to the work manner to deliver the business need. Effectively uses team meeting time. Focusing on resourcing all the team’s commitments with team owners leading their ownership area. Leads EOS and DDS meetings. Measures/Tracks/Reviews your team performance (scorecards with gap analysis). (Monthly/Weekly as Required). Ensures all line positions are covered and that adequate expertise is maintained at all times. This includes vacation planning, overtime, etc. Team positions should be rotated to accommodate training needs, result ownership, and meet career plan objectives. Flow resources to broader work to drive out key losses the team is working on. Ownership of team skill matrix based on needs of the team (training, etc). Ensures skill maintenance expectations are met. (Future State) Ensures trigger list is followed for HSE, Q, Org, and Production. Maintains Right-to-Run standards across Packing. Maintains operational standards (CILs, CNTL, Sanitation, QA checks, and defect elimination). Ownership of Time & Attendance Management in Workday (Daily Time Verification, Time-Off Entry, Absence Management, etc.) Team Development/Teamwork Completes work plans/1:1s with team members & coaches functional owners (SFL’s, QFL’s, etc.) on scorecard completion/delivery. Ensures each team member has a training plan and that all barriers are eliminated to complete training, in order to deliver high performing and flexible self-sufficient teams. Provides Feedback relative to all counter-productive interpersonal and operational behavior. Leads principle-based decision making processes to achieve win-win outcomes. Facilitates conflict resolution. Interfaces effectively with Make, Pack and Ship to deliver effective flow of Feed to Ship as the customer. Supports cross-functional communication with Logistics, QA, and HR, to meet various demands within the shift. Provides balanced feedback (positive & improvement) based on observations. Develops team on safe, high quality, and productive operations and ensures team continuously improves. Has a corporate level understanding of QMS. Manages team masterplans, 90 day plans, and team scorecards. (Future State) Collaborates with OC Leader to manage skill matrix. (Future State) Works with OC Pillar Leader to plan and execute team building events. Reinforce Accountability Model to provide feedback and grow team effectiveness. Problem Solving Proactively works with team and leadership to mitigate operational problems before they occur. Champions the use of SQMS tools to solve problems to root cause (why-why, AM, Breakdown Elimination, FI) as needed. Provides improvement feedback in Production Planning/Scheduling Process. Works with Process and Packing Technology Leaders to eliminate interdepartmental losses. (Future State)

Selection Criteria (required)

• Strong leadership
• Strong Collaboration & Communication
• Maintained absenteeism rate < 3 absences in the last 12 months (3 Points or Less)
• Not active in Progressive Discipline Process (Written Warning or Above)
• In current department for 12 months
• Must not have work restrictions that prevent employee from performing essential functions of posting department

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. Stay connected with us on LinkedIn.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.

We’re a community of passionate, talented professionals dedicated to creating food people and pets love—while supporting the communities in which we work and live. We value what makes each person unique, champion growth and development, and foster collaboration that fuels productivity and drives our shared success. Learn more about our Thrive Together purpose At Smucker, we're passionate about creating a workplace where you truly belong. With a culture rooted in our Basic Beliefs and a competitive Total Rewards program, we aim to support every employee by meeting their physical, emotional, and financial needs. Learn more about working at Smucker Our culture is sustained and brought to life every day by the people of Smucker and our hiring process is designed to identify the right candidate for every position at our company. Learn more about our hiring process

The J. M. Smucker Co. (the “Company”) is an Equal Opportunity Employer.

No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.