Make Ready Technician

Avenue5 Residential; Richardson (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Matching 401(k) contributions

Generous time-off plan

Job summary

Avenue5 Residential in Richardson, Texas seeks a Make Ready Technician to enhance resident satisfaction through property maintenance. The role offers a pay range of $18 to $20 per hour, emphasizing customer service and teamwork.

Responsibilities include inspecting apartments, maintaining cleanliness, and assisting in maintenance tasks as needed. Candidates should have a high school diploma and skills in conflict resolution and organization. Benefits include medical coverage and generous time-off plans.

Qualifications

• Ability to read, write and understand English.
• Must maintain a valid driver’s license and clean driving record.
• Must comply with all safety requirements.

Responsibilities

• Maintain cleanliness and curb appeal of properties.
• Inspect vacated apartments and complete tasks efficiently.
• Assist team with various maintenance tasks as needed.

Skills

Customer service skills

Organizational skills

Time-management skills

Ability to read and write in English

Conflict resolution

Education

High school diploma or equivalent

Job description

Make Ready Technician – Salary: $18 to $20 per hour

We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

Responsibilities

• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and always interact courteously and professionally with current and potential residents.
• Remove trash and other debris from office areas and apartment community perimeter daily.
• Inspect vacated apartments and complete checklists regarding make‑ready.
• Perform assigned tasks in a friendly, cooperative, and timely manner.
• Clean available apartments and/or model homes and common areas of the community, as directed.
• Assist with painting duties when requested, transferring paint from storage areas to apartment units when painting is scheduled.
• Lend assistance during trash‑out of apartment, e.g., moving heavy/bulky items to dumpster.
• Replace locks when requested, in a timely manner. Make new keys when requested.
• Address property maintenance concerns related to inclement weather or conditions (i.e., snow removal, windstorm, flooding, etc.).
• Clearly and immediately report any maintenance and/or life safety issues identified while performing regular assigned duties.
• Assist management team with other various tasks as required.
• Learn and comply with all company, local, state, and federal rules, and regulations.
• Safely operate all maintenance tools, equipment and machinery including golf carts.
• Perform tasks described above without seeking outside contractor assistance.
• Communicate professionally and clearly with residents, co‑workers, and senior management.
• Contribute to and foster a team approach to serving residents and maintaining a successful community.
• Comply with all company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• Perform other duties as assigned.

Education & Experience

• High school diploma or equivalent is preferred.

Skills & Requirements

• Ability to read, write and understand English.
• Ability to use a computer.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.
• Ability to shovel snow, apply ice melt, and operate a commercial snow blower.
• Ability to communicate in a professional manner.
• Ability to handle conflict with resident.
• Ability to prioritize and meet deadlines.
• Ability to use discretion and maintain confidentiality.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.