Major Account Manager

Jobtailor; Minneapolis (MN); On-site; USD 95,000 - 150,000; Full time

Job summary

Avantor is seeking an Account Manager to own and expand strategic customer relationships for major accounts. You will understand customer objectives, identify growth opportunities, and lead cross-functional execution with internal teams and partners.

The role emphasizes data-driven strategy, senior-level conversations, and autonomous management of complex accounts, including negotiations and forecasting. Ideal candidates travel ~4 days/week and reside near the Twin Cities area.

Qualifications

• College degree or equivalent/applicable experience preferred.
• 3+ years in a complex sales environment with solution-based selling.
• Proficiency with Microsoft Office, especially Teams.
• Experience with Salesforce, SAP C4C, or Clikview preferred.
• B2B sales experience; distribution experience preferred.
• Scientific background or lab experience is advantageous.
• Proven success driving growth through consultative selling.
• Ability to thrive in a fast-paced, highly interactive team setting.
• Comfort with selling processes like SPIN and consultative selling.
• Excellent communication and teamwork skills.
• Willingness to travel to customer sites at least 4 days/week.
• Ideal candidate based in or near the Twin Cities area.

Responsibilities

• Own and expand strategic customer relationships as the primary executive contact for major accounts.
• Develop understanding of customer objectives and challenges to drive partnership and growth.
• Identify opportunities using data and market trends to expand portfolio share.
• Lead cross-functional account execution with local and global teams and partners.
• Own account planning, forecasting, and performance management.
• Build senior-level stakeholder relationships and lead strategic conversations.
• Manage complex customer interactions with listening and consultative questioning.
• Analyze sales and account data to inform strategy and optimize performance.
• Manage time, priorities, and account complexity with autonomy and accountability.
• Lead commercial negotiations, including pricing strategies, contracts, and long-term agreements.

Skills

Strategic CRM

Consultative Selling

Account Planning

Salesforce Proficiency

B2B Sales

Travel 4 days/week

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Salesforce

SAP C4C

Clikview

Job description

Account Management Responsibilities

• Own and expand strategic customer relationships as the primary executive-level contact for assigned major accounts
• Develop understanding of customer business objectives, scientific priorities, and operational challenges to drive partnership, retention, and growth
• Identify strategic opportunities using data, customer insights, and market trends to expand Avantor’s portfolio share
• Lead cross-functional account execution with local and global internal teams and external partners
• Own account planning, forecasting, and performance management
• Build and sustain senior-level stakeholder relationships and lead strategic customer conversations
• Manage complex customer interactions using listening, organizational, and consultative questioning skills
• Analyze sales and account data to inform strategy and optimize account performance
• Manage time, priorities, and account complexity with autonomy and accountability
• Lead commercial negotiations, including pricing strategies, contract structures, and long-term agreements

Requirements

• College degree or equivalent/applicable experience, preferred
• 3+ years of experience in a complex sales environment with solution-based selling
• Proficiency with Microsoft Office, specifically Teams
• Preference for experience with Salesforce, SAP C4C, or Clikview
• B2B sales experience
• Distribution experience preferred
• Scientific background and/or experience in a laboratory or research environment preferred
• Verifiable sales success driving growth through consultative, strategic selling
• Experience in a fast-paced, targeted environment with high team interaction
• Ability to use selling processes such as SPIN and Consultative Selling
• Excellent communication and team interaction skills
• Willingness to travel to customer locations a minimum of 4 days per week
• Ideal candidate based in or near the Twin Cities area

Core Competencies

Demonstrates expertise in strategic customer relationship management, consultative selling, and account planning to drive growth and optimize performance in a complex sales environment. Proficient in leveraging data and insights to inform strategies and lead commercial negotiations effectively.

Highest-signal resume keywords

• Strategic Customer Relationship Management
• Consultative Selling
• Account Planning
• Salesforce Proficiency
• B2B Sales Experience

ATS Optimization Keywords

Hard Skills

• Solution-Based Selling
• Sales Data Analysis
• Account Performance Optimization
• Commercial Negotiations
• Pricing Strategies

Soft Skills

• Excellent Communication
• Organizational Skills
• Listening Skills
• Team Interaction Skills
• Consultative Questioning

Industry Keywords

• B2B Sales
• Distribution Experience
• Scientific Background
• Laboratory Experience
• SPIN Selling

Tools & Technologies

• Microsoft Office
• Salesforce
• SAP C4C
• Clikview