Strategic Account Manager

Clarivate; Chandler (AZ); On-site; USD 153,600 - 172,800; Full time

Benefits offered by this job

Medical insurance

401k with match

Vacation and sick time

Discount programs

Job summary

Clarivate is seeking a Strategic Account Manager to manage and grow relationships with major global clients in Life Sciences and Healthcare. This senior role involves owning high-value enterprise accounts, driving revenue growth, and serving as a trusted advisor to stakeholders.

The ideal candidate has over 10 years of experience in enterprise sales and strategic account management, and will excel in developing account plans, leading sales cycles, and ensuring customer satisfaction. Competitive compensation and benefits are offered.

Qualifications

• 10+ years in enterprise sales or strategic account management.
• Experience selling into pharmaceutical or biopharma companies.
• Proven ability to manage complex enterprise accounts.

Responsibilities

• Own and grow a portfolio of strategic accounts.
• Build and maintain senior-level relationships including C-suite stakeholders.
• Develop and execute comprehensive account plans.
• Lead complex, consultative sales cycles and enterprise negotiations.

Skills

Enterprise sales

Strategic account management

Consultative selling

Communication skills

Negotiation skills

Education

Bachelor’s degree or equivalent experience

Job description

Clarivate is hiring a Strategic Account Manager – Major Accounts to join our team. The Strategic Account Manager is a senior individual contributor responsible for managing, growing, and expanding relationships with key global clients across Life Sciences and Healthcare. This role owns a portfolio of high-value enterprise accounts and serves as a trusted advisor to senior executives and cross-functional stakeholders. The primary objective is to drive revenue growth, retention, and long-term customer value.

About You – Experience, Education, Skills, And Accomplishments

• Bachelor’s degree or equivalent experience
• 10+ years in enterprise sales or strategic account management
• Experience selling into pharmaceutical or biopharma companies
• Proven ability to manage complex enterprise accounts
• Experience selling data, analytics, or consulting solutions

It would be great if you also have . .

• Advanced degree in business or life sciences
• Experience managing global, matrixed client relationships
• Familiarity with enterprise procurement and contract expansion
• Experience in market access, clinical, or data solutions
• Strong consultative selling skills
• Excellent communication and negotiation skills

What will you be doing in this role?

• Own and grow a portfolio of strategic accounts with accountability for revenue growth and retention
• Build and maintain senior-level relationships including C-suite stakeholders
• Develop and execute comprehensive account plans
• Identify whitespace and drive cross-sell and upsell opportunities
• Lead complex, consultative sales cycles and enterprise negotiations
• Serve as primary point of contact and ensure strong customer experience
• Conduct executive business and account reviews
• Partner cross-functionally across internal teams
• Maintain accurate pipeline, forecasting, and CRM data
• Stay current on industry trends

Success Measures

• Revenue growth and retention
• Executive relationship strength
• Pipeline quality and forecast accuracy
• Customer satisfaction and partnership value
• Effective internal collaboration

About The Team

The Strategic Account team manages Clarivate’s largest and most complex customers across Life Sciences and Healthcare, spanning multiple geographies and stakeholder groups.

Hours of Work

• This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed with global flexibility
• 25 - 30% of travel is required

Compensation – US Only

The expected base salary for this position is $153,600 - $172,800 USD per year. This role is eligible for incentive or bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.

In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.