Major Account Director

CoLab Software Inc.; New York (NY); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Health and dental insurance

Remote/Hybrid work

Unlimited PTO

Job summary

CoLab Software Inc. in New York is seeking a Major Account Director to drive growth with existing enterprise customers. You will land and expand 7-figure accounts through strategic account planning, multi-threaded selling, and deep product understanding.

Partner with the Account Executive and Customer Success teams to map complex use cases, win proposals, and ensure customers realize maximum value from CoLab's SaaS solutions. Regular travel to client sites is expected.

Qualifications

• Experience managing complex enterprise or major accounts in a SaaS business.
• Excellent communication and relationship-building skills.
• Ability to map use cases and conduct multi-department selling.
• Strong closing skills and strategic thinking.

Responsibilities

• Build relationships with existing customers and strategic accounts.
• Develop and execute a robust account strategy to drive revenue growth.
• Serve as a product and industry expert for customers.
• Identify, qualify and expand opportunities within accounts.
• Collaborate with Account Executive and Customer Success teams on expansions and renewals.
• Travel to customer sites on average one week per month.

Skills

Enterprise sales

Account management

SaaS

Strategic thinking

Communication skills

Tools

Salesforce

Job description

• In your role as Major Account Director, you will play a critical role in the growth and expansion of existing CoLab customers. You will work with current enterprise customer accounts to achieve business outcomes with industry-relevant solutions. In this role, you build and execute strategies to help land and expand 7-figure accounts. The ideal person for this role is passionate about helping others succeed and cultivating strong relationships
• Build relationships with existing customers and net new strategic accounts
• Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth. This includes deep account planning, mapping and multi-threaded selling
• Serve as an expert to your customers as it relates to CoLab and industry best practices
• Find, qualify and build opportunities within existing accounts
• Work in consultation with Account Executive and Customer Success teams enterprise account expansions and renewals
• Help drive growth among our customers by understanding their business and technical needs in order to achieve their desired outcomes
• Manage follow-up conversations and document all activities in Salesforce
• Travel to customer on-site on average 1 week per month

Benefits

• Health and dental insurance (covered at 100% for the employee)
• Remote/Hybrid Work: Our main office location is in St. John’s, NL where we offer hybrid and remote opportunities
• Unlimited PTO

Experience managing complex enterprise or major accounts within a SaaS business, or an engineering background paired with strong closing skillsExcited to work in a fast-moving startup environment with a lot of changeExperience working with large enterprise customers for at least 1-2 years (10,000 employees +)Bonus: have worked with manufacturing clients (including but not limited to automotive, medical device and hardware/mechanical consumer products)Excellent communication skills and ability to convey your messageDeeply passionate and self-motivated to achieve goals and resultsResilient - challenges excited you and you’re not afraid to overcome roadblocksComfortable with complex account planning and account mapping and selling across multiple departmentsCommitted team player with an ownership mindset and no egoAbility to understand and analyze use cases and demonstrate highly technical productA strategic thinker with the ability to navigate complex enterprise sales for a product that is new to market