Maitre D' — Elite Front of House Leader (Part-Time)

THE RANCH Restaurant & Saloon; Anaheim (CA); In loco; USD 52.000 - 62.000; Part-time

Descrizione del lavoro

THE RANCH Restaurant & Saloon in Anaheim, CA, seeks a Maitre D. Part-Time to lead our front-of-house team with warmth, precision, and a passion for hospitality.

You will manage reservations, greet guests, guide staff, and ensure a seamless dining experience for every guest, including VIPs and special occasions. Join a Michelin-listed, award-winning concept known for exceptional service and a collaborative culture.

Competenze

• 4+ years' experience in a high-end, fast-paced restaurant environment.
• Excellent communication and customer service skills, both verbal and written.
• Knowledge and appreciation for high end food & beverage culture.
• Ability to stand on your feet for long periods and work under pressure.

Mansioni

• Make, adjust, and cancel guest reservations and manage seating.
• Greet guests with warmth and guide front-of-house staff to deliver welcome service.
• Drive a culture of Excessive Hospitality throughout the restaurant.
• Act as liaison to VIPs and visiting guests, coordinating with servers and management.
• Handle guest questions about food, drinks, and specials and address concerns.
• Model and coach high-quality service to the team and ensure consistency.
• Maintain cleanliness, timeliness, and smooth communication at the front of house.
• Be the first line of communication for guest complaints and disputes.
• Manage floor plan to ensure efficient service for each seating.

Conoscenze

Customer service

Communication

Leadership

Adaptability

Descrizione del lavoro

THE RANCH Restaurant & Saloon in Anaheim, CA, seeks a Maitre D. Part-Time to lead our front-of-house team with warmth, precision, and a passion for hospitality.

You will manage reservations, greet guests, guide staff, and ensure a seamless dining experience for every guest, including VIPs and special occasions. Join a Michelin-listed, award-winning concept known for exceptional service and a collaborative culture.